Demonstrates advanced knowledge of federal, state, and local payroll tax regulations, with a strong focus on compliance and process improvement. Proven ability to analyze payroll tax data, resolve discrepancies, and provide consultative guidance to clients.

Highest-signal resume keywords

Payroll Tax ComplianceFederal, State, And Local Payroll Tax RegulationsAnalytical And Problem-Solving SkillsCertified Payroll Professional (CPP)Experience With Payroll Tax Platforms

About the role

Key responsibilities & impact

Manage complex federal, state, and local payroll tax filing activities across multiple jurisdictions
Ensure timely and accurate filing of payroll tax returns and payments
Research and resolve tax filing discrepancies, notices, agency inquiries, and tax account issues
Analyze payroll tax data to identify trends, risks, and compliance concerns
Serve as an escalation point for complex client payroll tax filing issues
Collaborate with clients to resolve tax-related concerns and provide consultative guidance
Participate in client meetings regarding filing performance, compliance risks, and resolution plans
Build and maintain relationships with clients, tax agencies, and internal teams
Monitor filing workflows and service-level agreements
Identify process improvements to increase efficiency, reduce risk, and enhance service quality
Develop and maintain standard operating procedures, process documentation, and best practices
Support audit and compliance readiness activities
Provide coaching, training, and guidance to analysts and new team members
Assist leadership with workload balancing, project support, and operational initiatives
Lead or support special projects and continuous improvement efforts
Investigate root causes of filing failures, compliance gaps, and service issues
Partner with cross-functional teams to implement corrective actions and controls
Escalate critical issues and compliance risks appropriately
Support agency registration, account maintenance, and tax profile updates

Requirements

What you’ll need

Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or related field, or equivalent work experience
5+ years of payroll tax filing, payroll tax compliance, or payroll operations experience
Advanced knowledge of federal, state, and local payroll tax regulations
Experience researching and resolving tax notices and agency correspondence
Strong analytical, problem-solving, and decision-making skills
Excellent written and verbal communication skills
Proficiency with Microsoft Excel and Office Suite
Ability to manage multiple priorities in a fast-paced environment
Experience with payroll tax platforms such as MasterTax, ADP SmartCompliance, Workday, Ceridian, UKG, or similar solutions preferred
Experience supporting large enterprise or multi-state payroll tax environments preferred
Knowledge of tax registrations, agency account maintenance, and power of attorney processes preferred
Process improvement, Lean, Six Sigma, or project management experience preferred
Certified Payroll Professional (CPP) certification preferred
Current and future work authorization in the United States without visa sponsorship by Strada

Benefits

Comp & perks

Health coverage
Wellbeing programs
Paid leave (vacation, sick, parental)
Retirement plans
Learning opportunities
Continuing education and training
Competitive total rewards package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll Tax FilingTax Research And ResolutionProcess ImprovementData AnalysisProject Management

Soft Skills

Excellent Written And Verbal CommunicationRelationship BuildingCoaching And Training

Tools & Technologies

Microsoft ExcelMicrosoft Office SuiteMasterTaxADP SmartComplianceWorkdayCeridianUKG

Certifications & Qualifications

Certified Payroll Professional (CPP)

Industry Keywords

Payroll OperationsTax Filing DiscrepanciesCompliance RisksAgency RegistrationMulti-State Payroll Tax Environments