SunSoft Online

AI Engineer

• Design, develop, and optimize complex Azure SQL databases
• Lead database projects and troubleshoot performance issues
• Build and maintain autonomous, multi-agent AI systems that reason, plan, execute tasks, and collaborate with systems and humans
• Perform prompt engineering and build RAG pipelines
• Maintain and support Microsoft Azure App Services and C# .NET applications
• Perform data warehousing and ETL
• Mentor junior developers
• Write technical documentation

Apps Developer – AI Agents, SQL, .NET

Business Analyst

• Conduct analysis and quality assurance testing of eServices programs, services, policies, procedures, and processes
• Identify and eliminate non-value-added steps
• Plan and conduct analyses of problems or improvement opportunities
• Define needs by conferring with agency staff and outside entities
• Develop and conduct surveys; compile information; document and analyze findings; and prepare comprehensive reports with recommendations
• Present recommendations to management and coordinate implementation
• Develop and conduct QA test plans
• Build QA testing plans and conduct systems testing and analysis
• Provide helpdesk services to internal customers, troubleshoot concerns, and provide consultation
• Stay current on taxation laws, regulations, policies, and best practices through research, industry membership, and continuing education
• Apply lean principles within the Arizona Management System
• Contribute to unit policies, procedures, and operational manuals
• Complete periodic metrics, projects, and reports

QA / Management Analyst

Communications

• Develop communication procedures and policies for various situations and crises
• Draft and publish media releases announcing agency news and critical public information
• Develop talking points for agency and state leadership
• Respond to media inquiries
• Write letters, memos, and business correspondence
• Communicate with media outlets and journalists
• Create press kits
• Develop branding materials and templates, including style guides and brand templates
• Coach team members on communication skills
• Represent the agency at conferences, events, task forces, and workgroups

Apps Developer – AI Agents, SQL, .NET

QA / Management Analyst

Communications Manager