Supplier.io

Human Resources

• Serve as senior people advisor to the CEO and leadership team
• Build workforce-planning capability and close critical talent and skill gaps
• Partner on organizational structure, spans and layers, role clarity, and operating-model choices
• Lead organizational change and workforce transitions
• Own talent acquisition strategy and external talent networks
• Own onboarding and help new hires ramp quickly
• Own performance-management philosophy and process
• Coach managers on performance conversations, rewards, and underperformance
• Identify capability gaps through training-needs assessments
• Build scalable career-growth paths
• Lead the annual compensation cycle and global compensation structure
• Oversee benefits and partner with the CFO
• Steward culture, monitor engagement and organizational health, and coach leaders through employee matters and investigations
• Own HR operations, payroll, benefits administration, HRIS strategy, data integrity, compliance, and people metrics
• Partner with Finance on headcount and workforce cost
• Lead, coach, and develop the HR team
• Own the HR budget and people-investment decisions
• Contribute to company strategy as a member of the executive leadership team

Vice President, Human Resources

DevOps Engineer

• Own the DevOps roadmap and delivery commitments across all Supplier.io environments
• Manage, coach, develop, hire, and onboard the DevOps team
• Establish and enforce change management, release management, environment promotion, incident response, on-call, documentation, and runbook processes
• Bring legacy infrastructure under version control and documentation
• Own disaster recovery and business continuity planning, including recovery time and recovery point objectives
• Establish sprint planning, estimation, and delivery commitments
• Define and drive observability standards for monitoring, logging, alerting, and APM
• Own cloud cost optimization, including committed-use discounts, right-sizing, and reducing logging and storage costs
• Drive security and compliance hygiene, including least-privilege access, access reviews, key rotation, certificate automation, and vulnerability remediation
• Build and review CI/CD pipelines, Infrastructure as Code, and Kubernetes workloads
• Partner with Data Engineering on Snowflake administration, Airflow infrastructure, and secrets and connection management
• Coordinate infrastructure decisions with the STAC and align them with company-wide architecture standards
• Participate in the on-call rotation
• Build a culture of automation, accountability, and continuous improvement
• Partner with software development, data engineering, AI, and platform teams
• Evaluate emerging tools and practices and decide what to build, buy, or adopt

Manager, DevOps

Marketing

• Build and test marketing emails in HubSpot
• Help create email nurture programs, workflows, forms, lists, and campaign automations
• Build and update landing pages, blogs, and campaign pages in WordPress
• Help create and manage audience lists and campaign segmentation
• Support outbound campaigns and email cadences in Apollo
• Assist with campaign setup, testing, links, forms, tracking, and quality assurance
• Write, edit, and format light marketing content for emails, landing pages, social posts, and campaigns
• Create and resize basic campaign graphics using Canva
• Support webinars, digital campaigns, content launches, and other marketing programs
• Help track campaign results and learn how marketing performance is measured
• Maintain organized campaign assets, calendars, lists, and documentation
• Research competitors, audiences, industries, keywords, and campaign opportunities
• Work with team members across marketing to learn how campaigns move from idea to execution

Marketing Associate – Contract

• Represent customer marketing in the release process and help shape how launches land with existing customers
• Translate product marketing positioning and messaging into customer-facing release communications
• Own messaging for product release notes, announcement copy, in-app prompts, and enablement one-pagers
• Segment the installed base by product usage, entitlement, and persona
• Build recurring “what’s new and why it matters for you” customer narratives
• Originate expansion and cross-sell plays using product usage, entitlement gaps, and account signals
• Partner with demand generation to turn expansion plays into campaigns
• Work with Customer Success and Sales to validate expansion opportunities
• Support renewal motions with usage recaps, program results, and ROI framing
• Surface adoption gaps and low-usage accounts to Customer Success, Product, and Product Marketing
• Develop customer-facing collateral supporting adoption and expansion conversations
• Drive customer email campaigns from strategy through results, including audience definition, copywriting, briefing, analysis, and iteration
• Manage the installed-base communication calendar
• Drive the customer newsletter and product update cadence
• Brief and partner with internal content, web, design, and email teams on adoption assets

Vice President, Human Resources

Manager, DevOps

Marketing Associate – Contract

Customer Marketing Manager – Contract-to-Hire