Talenteek

Product Manager

• Own the full product lifecycle from customer problem discovery through launch and continuous improvement
• Talk to customers, understand their challenges, and identify scalable product opportunities
• Assess existing TeamBit solutions for scalability into products
• Identify and validate new product opportunities within the Atlassian ecosystem and Marketplace
• Translate customer problems and product ideas into clear development requirements and priorities
• Collaborate with developers throughout product development
• Make product decisions and set priorities when resources are limited
• Own product positioning and pricing with the team
• Bring products to market, collect customer feedback, and use results to guide next steps

Product Owner

Customer Support

• Implement document preparation and function setup for new clients
• Prepare and upload documents to the system
• Configure workflows and run tests
• Implement adjustments and ensure agreed solutions are delivered on time and within scope
• Own assigned tasks, escalate problems, and proactively search for solutions within the team
• Handle customer inquiries via email, phone, and other communication channels after go-live
• Analyze complex cases and coordinate solutions with internal teams
• Collect customer feedback and provide insights for product and process improvements
• Maintain and update internal documentation and the knowledge base
• Contribute to continuous improvement of onboarding and support processes and standards

Product Owner

Onboarding & Support Specialist, SaaS, Polish-speaking