Tealium

Implementation Specialist

• Support customer adoption, expansion, and technical success across proof of value, implementation, and forward-deployed engagements
• Collaborate with customers, account teams, and partners to design and implement end-to-end solutions connecting data collection, enrichment, activation, and measurement to business and AI-driven outcomes
• Lead discovery and solutioning sessions to clarify goals, validate feasibility, assess customer architectures and implementation maturity, and identify risks, blockers, optimization opportunities, and use cases
• Serve as a trusted technical advisor to customer stakeholders across data, marketing, IT, and AI-focused use cases
• Leverage AI tools and modern workflows to accelerate implementation delivery, improve solution quality, and surface insights
• Use SQL, data analysis, visualization, and AI-assisted analytics to validate data quality, identify patterns, and generate customer-ready insights and recommendations
• Troubleshoot technical issues across JavaScript tags, APIs, SDKs, integrations, and data pipelines using traditional and AI-assisted diagnostic approaches
• Support proof-of-value and expansion opportunities by identifying technical requirements, validating solution fit, documenting decisions and next steps, and applying expertise in Tealium solutions
• Identify, evaluate, and implement AI-enabled and modern tooling opportunities to improve efficiency, reduce manual effort, accelerate time-to-value, and optimize delivery outcomes
• Connect technical execution to measurable customer value and long-term success

Implementation Engineer

Director

• Own commercial strategy and account plans for a portfolio of enterprise customers
• Drive retention, expansion, and overall account growth
• Build and maintain expansion pipeline by identifying whitespace, business initiatives, and use cases
• Develop multi-threaded relationships with stakeholders, economic buyers, and executive decision-makers
• Lead renewal and expansion strategies through negotiation and contract execution
• Protect recurring revenue and grow customer investment in Tealium
• Build business cases and expansion proposals demonstrating measurable value and ROI
• Partner with Solutions Consulting, Professional Services, Support, Product, and Marketing
• Leverage product usage, customer health signals, account intelligence, and AI-enabled tools
• Mitigate churn and downsell risk and inform account strategy
• Maintain pipeline management and forecasting
• Expand Tealium’s strategic footprint through new products, capabilities, and use cases

Senior Client Director

Chief Marketing Officer

• Architect and deliver product positioning, messaging, and value propositions for Tealium’s data platform
• Tailor narratives to technical and business stakeholders
• Orchestrate cross-functional go-to-market launches and feature updates
• Partner with product, engineering, and sales to drive adoption
• Translate complex technical capabilities into customer narratives and competitive differentiators
• Maintain subject-matter expertise across the CDP and MarTech ecosystem
• Use AI tools and automated workflows to generate technical enablement assets, deep-dive content, and integration briefs
• Empower field teams with sales collateral, battlecards, and objection-handling resources
• Represent product marketing in customer advisory discussions, webinars, and industry events
• Engage global audiences ranging from data engineers to CMOs
• Analyze market dynamics, customer feedback, and competitive intelligence
• Refine strategy and positioning using data-driven decision-making
• Partner with demand generation and content teams across digital campaigns, web experiences, and events
• Report to the VP of Product Marketing

Implementation Engineer

Senior Client Director

Product Marketing Director