TeamSnap

Account Manager

• Manage a portfolio of the largest accounts, establishing strong relationships and hitting retention goals
• Run demos of TeamSnap platforms to show the value of new products or add-ons
• Use account and usage data for proactive outreach, account planning, and identifying risk or expansion signals
• Drive a value-based sales process through customer discovery and customized demonstrations
• Manage the upsell pipeline to hit renewal and expansion targets
• Follow up on marketing-driven campaigns to create customer engagement and growth opportunities
• Serve as the voice of the customer internally and escalate product feedback for product prioritization
• Own strategic relationships with large Sports Organization customers, driving retention, product adoption, and growth

Account Manager, Large Market

Performance Marketing

• Own the advertising product roadmap end to end, from ad format and placement strategy through serving infrastructure, targeting, measurement, and reporting
• Design and launch native, integrated ad experiences with Product Design
• Own the serving and targeting stack, including ad server implementation, trafficking and campaign delivery workflows, private marketplace deal setup, and first-party signal work
• Build the measurement foundation, including impression and viewability tracking, event instrumentation, third-party verification, advertiser-facing reporting, and experimentation frameworks
• Define ad quality, density, and user experience standards
• Partner with Ad Sales and Revenue Operations to package product capabilities into sellable inventory
• Develop targeting taxonomies, rate card inputs, campaign delivery, and pacing processes
• Model and forecast the business using volume, fill rate, and eCPM models
• Own privacy and compliance requirements for ad targeting and data use with Legal, including children's data considerations
• Break down ambiguous problems into sequenced plans and balance revenue, engineering cost, and user impact
• Report to the VP Product
• Collaborate with Design, Engineering, Ad Sales, Revenue Operations, Legal, and senior company leaders
• Rebuild TeamSnap's advertising product for its unified sports platform serving youth sports families

Account Manager, Large Market

Principal Product Manager, Ads