TEG Pty Ltd

Customer Support

• Respond to customer queries via phone and email
• Print and pack tickets for customers attending upcoming events
• Provide service delivery reporting as required
• Deliver timely, efficient, and effective customer service and dispatch services
• Support event-related customer service
• Maintain focus on the customer experience
• Collaborate across a broad stakeholder group
• Work event days, including weekends as required
• Work a three-month contract from October through the end of December

Customer Service Representative

Business Development Rep

• Own the Singapore business development pipeline end to end, identifying, pursuing and closing venue, promoter and event ticketing opportunities
• Build and manage senior relationships with venues, promoters, public agencies and private sector stakeholders
• Work with TEG Touring, Sport and Experiences to match content to Singapore venues and convert it into signed events
• Lead commercial proposals, fee negotiations and contract renewals, including major venue partnerships
• Act as senior account manager for key clients, strengthening relationships and service quality
• Provide pipeline visibility and revenue forecasting to the GM Ticketing Asia
• Establish Ticketek as the ticketing partner of choice in Singapore

Customer Service Representative

Senior Business Development Manager