Tekion Corp

Implementation Specialist

• Facilitate comprehensive cloud-based DMS onboarding and user training across all dealership departments through remote and in-person delivery
• Provide instruction and guidance while configuring SaaS workflows, system integrations, and best practices
• Guide, mentor, and direct additional implementation specialists on projects
• Coordinate tasks and deliverables in agile or SaaS-focused project cycles
• Obtain milestone signoffs from dealership stakeholders and document approvals digitally
• Identify, communicate, and mitigate implementation risks using tools such as Jira or Salesforce
• Manage onboarding and training activities using digital runbooks
• Complete an intensive 8–10 week SaaS product certification and training program
• Manage organizational change and customer resistance
• Build relationships with dealership personnel and represent Tekion as a trusted partner
• Collect and synthesize training feedback for product and customer success teams
• Represent Tekion professionally in customer and stakeholder interactions

Explore SaaS Implementation Specialist, SaaS Experience Required at Tekion Corp. Review requirements and application details.

SaaS Implementation Specialist, SaaS Experience Required

• Assist in collecting and analyzing business and functional requirements to support solution development
• Document current- and future-state business processes, workflows, and system interactions
• Collaborate with cross-functional teams to identify pain points and recommend improvements
• Participate in system configuration, testing, and user acceptance activities
• Support creation of user documentation, process flows, and training materials
• Maintain project deliverables and assist in tracking milestones and timelines
• Perform basic data analysis to support solution design and post-implementation success
• Support delivery and implementation of scalable solutions within Tekion’s Professional Services organization

Explore Implementation Specialist at Tekion Corp. Review requirements and application details.

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SaaS Implementation Specialist, SaaS Experience Required

Implementation Specialist