The Christ Hospital Health Network

Adjunct Instructor

• Teach assigned courses for the duration of the academic semester
• Ensure learning assessment goals and outcomes are met
• Work in collaboration with associated course faculty when appropriate or directed
• Assist in teaching one or more courses per academic term as assigned by the Dean of Health Sciences
• Assist in the creation and development of courses as assigned by the Dean of Health Sciences

Adjunct Instructor – General Education

Call Center Representative

• Answer incoming telephone calls
• Schedule appointments and direct incoming call questions through warm transfers or EPIC EMR messaging
• Perform phone system and answering service functions
• Respond courteously to patients, prospective patients, legal guardians, and POAs
• Manage daily patient and physician scheduling
• Schedule patient visits to optimize patient satisfaction, provider template utilization, and treatment room utilization
• Obtain, record, and update personal and financial patient information according to Medicare, State, and Federal guidelines
• Stay current with insurance rules and policies
• Manage work queues in EPIC EMR
• Verify referrals and perform pre-certifications as appropriate
• Type, mail, and fax correspondence, including patient letters and new patient paperwork
• Prepare patient materials and handouts
• Order office supplies and maintain a clean area
• Perform other duties as assigned

Call Center Specialist

• Answer incoming telephone calls
• Schedule appointments and direct call questions through warm transfers or EPIC EMR messaging
• Perform phone system and answering service functions
• Respond courteously to patients, prospective patients, legal guardians, and powers of attorney
• Manage daily patient and physician scheduling
• Schedule patient visits to optimize patient satisfaction, provider template utilization, and treatment room utilization
• Obtain, record, and update personal and financial patient information according to Medicare, state, and federal guidelines
• Stay current on insurance rules and policies
• Manage work queues in EPIC EMR
• Verify referrals and perform pre-certifications as appropriate
• Type, mail, and fax correspondence, including patient letters and new patient paperwork
• Prepare patient materials and handouts
• Order office supplies and maintain a clean area
• Perform other duties as assigned