The Clorox Company

Supply Chain

• Own end-to-end customer supply chain performance across order-to-cash, including service, inventory, cost-to-serve, fines, cash, and compliance outcomes
• Integrate Logistics into Sales, IBP, and Finance decision forums
• Connect Sales, IBP, Planning, Logistics, Finance, Order Management, Transportation, and external partners
• Serve as subject-matter expert on Clorox supply chain programs and customer supply chain behaviors, constraints, and opportunities
• Represent Logistics in cross-functional decision forums and reduce escalation
• Develop and apply decision-safe analytics for faster, consistent decisions
• Interpret dashboards, system outputs, and AI-enabled insights
• Anticipate risk, demand shifts, service instability, and cost exposure
• Own customer-level cost-to-serve analysis across transportation, warehousing, inventory, fines, service recovery, and operational touches
• Quantify financial impacts of service model decisions and improvement initiatives
• Partner with Finance on forecasting accuracy, accrual discipline, logistics spend, and fines risk
• Evaluate scenarios involving demand volatility, promotions, capacity constraints, and growth initiatives
• Lead fact-based trade-off discussions and communicate recommendations, risks, and impacts to senior stakeholders
• Drive KPIs including order fill, OTIF, inventory health, on-shelf availability, customer compliance, and cost-to-serve
• Lead root-cause problem solving using A3 / 5 Whys
• Establish standard work, process ownership, controls, and weekly/monthly operating rhythms
• Enable segmented service models and support customer collaboration through scorecards, analytics, and improvement roadmaps
• Partner with 3PLs and carriers to improve innovation, execution reliability, and efficiency

Customer Supply Chain Manager