The Opportunity Alliance

Technician

• Provide direct service in residential group care or transitional living settings
• Provide personal support and supportive counseling to residents
• Utilize tasks of daily living as instrumental treatment components
• Help create a sense of permanency with a home-like environment
• Identify needs or emerging needs and support physical and mental health wellbeing
• Administer medication
• Provide personal support, watchful oversight, and milieu management
• Maintain a clean and organized facility, staff office, charts, and documentation
• Attend weekly or bi-weekly program staff meetings and other meetings as necessary
• Work under the supervision of the Program Director or Program Coordinator
• Drive to meetings, trainings, agency locations, or occasionally transport clients and meet with clients offsite within the program service area

Relief Residential Service Technician

Care Coordinator

• Provide care coordination for Children’s Behavioral Health Home members
• Support client-oriented, integrated health services to improve health outcomes, cost effectiveness, and consumer engagement
• Work at members’ homes, providers’ offices, TOA locations, and other community settings
• Collect data and participate in program initiatives
• Attend team meetings
• Coordinate service teams for each member
• Use information to improve health outcomes
• Complete documentation in a timely fashion
• Develop an individual plan of care and maintain therapeutic relationships with CBHH members
• Identify and obtain community resources from family members, medical providers, social workers, educators, and others
• Establish client-centered integrated care plans bridging medical and mental health care
• Build effective service teams of professionals and natural supports
• Meet program productivity and caseload expectations
• Provide timely and accurate documentation reflecting clinical work and meeting licensing and contracting expectations
• Work is performed, reviewed, and evaluated under the Director through staff meetings and individual supervision

Relief Residential Service Technician

Children's Care Coordinator