The Pure Gold Company

Operations

• Serve as the first point of contact for general client inquiries and issues.
• Assist in onboarding new clients and ensure documentation and compliance requirements are met.
• Manage partner accounts and provide information about purchases and account status.
• Provide operational support and insight to senior leadership and contribute to business initiatives and strategic projects.
• Process transactions, perform data entry, and prepare and manage purchase orders, invoices, contracts, and related documentation.
• Maintain CRM and stock management databases, ensuring accurate inventory and operational records.
• Identify and implement improvements to processes, controls, efficiency, and client experience.
• Own operational issues from identification through resolution.
• Coordinate receipt, storage, and distribution of precious metals, including secure transportation to clients and storage facilities.
• Take, process, and hedge orders through the bespoke Salesforce system.
• Provide clerical support for operations and projects.
• Assist the wider team as necessary.
• Provide customer care, relationship management, database management, and logistical expertise.

Explore Operations & Service Executive – Part-Time at The Pure Gold Company. Review requirements and application details.

Operations & Service Executive – Part-Time

Financial Planning and Analysis

• Import daily sales transactions from Salesforce to Xero and ensure system accuracy and alignment
• Resolve data discrepancies with relevant teams
• Raise ad-hoc sales invoices and credit notes
• Allocate customer payments accurately each day
• Assist with debt recovery activities
• Process routine client refunds following agreed controls and approvals
• Maintain accurate customer master data and prevent duplicate client account creation
• Monitor and organise invoice inboxes
• Process supplier invoices through Dext with accurate coding and supporting documentation
• Conduct monthly supplier statement reconciliations and resolve discrepancies
• Prepare payment runs for review and approval in the online banking system
• Maintain supplier master data
• Assist with supplier onboarding and internal policy compliance
• Process and verify staff expenses for policy and VAT compliance
• Monitor invoice approval workflows and chase approvers
• Post daily bank and credit card transactions across multiple accounts and currencies
• Maintain standing order and direct debit records
• Maintain digital and physical finance filing systems
• Support data cleansing projects
• Document finance procedures and update process notes
• Contribute to system improvement initiatives, including bank-feed and invoice-capture automation

Explore Finance Assistant at The Pure Gold Company. Review requirements and application details.

Finance Assistant

• Serve as the first point of contact for general client inquiries and issues.
• Assist in onboarding new clients and ensure documentation and compliance requirements are met.
• Manage partner accounts and provide information about purchases and account status.
• Provide operational support and insight to senior leadership and contribute to business initiatives and strategic projects.
• Process transactions, perform data entry, and prepare and manage purchase orders, invoices, contracts, and related documentation.
• Maintain CRM and stock management databases, including accurate inventory and operational records.
• Identify and implement improvements to processes, controls, efficiency, and client experience.
• Own operational issues from identification through resolution.
• Coordinate receipt, storage, and secure distribution of precious metals.
• Take, process, and hedge orders through the bespoke Salesforce system.
• Undertake clerical support for operations and projects.
• Provide customer care, relationship management, database management, and logistical support between 13:00 and 01:30 UTC-0.
• Assist the wider team as necessary.

Explore Operations & Service Executive – US Hours at The Pure Gold Company. Review requirements and application details.