The TJX Companies, Inc.

Associate

• Greet customers and assist with their needs
• Create a positive shopping experience
• Perform cashier duties
• Assist in fitting rooms
• Provide backroom support
• Keep the store clean and inviting
• Participate in learning and development programs
• Collaborate with the team to achieve shared goals

Retail Associate

Merchandiser

• Deliver a highly satisfied customer experience by engaging and interacting with customers
• Embody customer experience principles and philosophy
• Maintain a clean and organized store environment
• Adhere to operational, merchandise, and loss prevention standards
• Work in multiple store areas as needed to support business needs
• Role-model established customer experience practices with internal and external customers
• Support a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases and returns and count change according to procedures
• Promote credit and loyalty programs
• Maintain merchandising philosophy and follow merchandising procedures and standards
• Process and prepare merchandise for the sales floor
• Initiate and participate in store recovery throughout the day
• Maintain organizational, cleanliness, and recovery standards for the sales floor and entire store
• Provide and accept recognition and constructive feedback
• Adhere to labor laws, policies, and procedures
• Support store shrink reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Perform other duties as assigned

Part-Time Merchandiser

General

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous and knowledgeable service to customers
• Promote a culture of honesty and integrity and maintain confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and on time
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
• Professionally participate in legal activities as needed, such as police calls
• Coordinate and complete shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support store shrink reduction goals and programs
• Encourage Associate use of shrink reduction resources
• Promote safety awareness and support a safe environment

Loss Prevention Detective

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable service to customers
• Promote a culture of honesty and integrity while maintaining confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and timely
• Maintain appropriate evidence and understand law enforcement procedures
• Participate professionally in legal activities as needed, including police calls
• Coordinate and complete shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support store shrink reduction goals and programs
• Encourage Associate use of shrink reduction resources
• Promote safety awareness and support a safe environment

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable service to customers
• Promote a culture of honesty and integrity and maintain confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and timely
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
• Participate professionally in legal activities as needed, including police calls
• Coordinate and complete shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support store shrink reduction goals and programs
• Encourage Associate use of shrink reduction resources
• Promote safety awareness and support a safe environment