Third Coast Bank

Mortgage Loan Officer

• Act as liaison between customers and the financial institution
• Help qualified applicants acquire loans in a timely manner
• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Interview applicants to determine financial eligibility and feasibility of granting loans
• Determine applicable ratios and metrics and set up debt payment plans
• Communicate with clients to request or provide information
• Justify approval or rejection decisions and report on them
• Complete loan contracts and counsel clients on policies and restrictions
• Update job knowledge on types of loans and other financial services
• Assess customer needs, explore options, and introduce different types of loans
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines
• Perform other duties as assigned
• No supervisory responsibilities

Senior Residential Mortgage Loan Officer, RMLO

Sales

• Provide exceptional customer service to Treasury Management customers and internal bank personnel
• Develop new business relationships and expand existing relationships using a professional and consultative sales approach
• Stay abreast of current products, policies, technology, industry trends and pricing
• Develop and execute a strategy to generate new deposits and treasury customers
• Demonstrate knowledge of treasury management services and educate customers on features, benefits and value propositions
• Conduct sales presentations, negotiate pricing and provide cost analysis
• Complete documentation, bank-system implementation and customer setup of Treasury Management products and services
• Respond professionally and accurately to customer service inquiries and concerns in a timely manner
• Manage individual pipeline and tasks and support department functions during staff absences or overload situations
• Support development and maintenance of procedures, policies and systems for compliance and customer satisfaction
• Travel as needed; expected travel is 25%-50% of the time
• Assist with audits and examinations as needed
• Facilitate training for bank personnel on Treasury Management services
• Generate or support ideas for Treasury Management products and services
• Assist with special projects such as RDC updates, Online Banking or app enhancements, and new product launches
• No supervisory responsibilities

Senior Residential Mortgage Loan Officer, RMLO

Treasury Management Sales Officer