Norsktalende kundeservicemedarbeider – Samsung eCommerce
Transcom
Posted: 10/20/2026Dansktalende kundeservicemedarbejder – Samsung eCommerce
Transcom
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on eCommerce, ensuring positive customer experiences through effective communication and problem-solving. Proficient in both English and Norwegian, capable of handling inquiries with empathy and professionalism in a fast-paced environment.
Highest-signal resume keywords
Customer Service ExperienceFluent NorwegianGood English Skills (B2+)Solution-Oriented ApproachEffective Communication Skills
About the role
Key responsibilities & impact- Help customers with questions and challenges related to eCommerce
- Provide professional and personal customer service through relevant communication channels
- Find good and efficient solutions tailored to customer needs
- Handle various types of customer inquiries positively and professionally
- Contribute to a seamless and positive customer experience throughout the purchasing journey, from ordering through delivery and beyond
Requirements
What you’ll need- Good English skills (B2+) – written and spoken
- Norwegian as a native language or fluent Norwegian
- Experience in customer service, retail, eCommerce, or another customer-facing role is a major advantage
- Good communication skills and ability to meet customers with empathy and understanding
- Ability to remain calm and professional in challenging customer situations
- Solution-oriented and creative approach to finding quick and effective solutions
- Comfortable handling multiple tasks simultaneously in a fast-paced environment
- Genuine desire to create good customer experiences
Benefits
Comp & perks- Full-time remote work from home if living in Sweden
- Hybrid work option for residents in the Stockholm area
- Competitive salary
- Comprehensive training and onboarding program
- Good career development opportunities
- Collective agreement and pension scheme
- Health and wellness benefits
- Inclusive and social work environment
- Newly renovated office
- Access to a gym in the building
- Start date: 16.11.2026
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
EmpathyProfessionalismCalm Under PressureCreativityMultitasking
Industry Keywords
ECommerceCustomer ExperienceRetailCustomer InquiriesCustomer-Facing Role