Travel Chapter

Affiliate Manager

• Act as the most senior People Business Partner in the absence of the Head of People Talent and Operations
• Advise and constructively challenge senior leaders on people decisions
• Lead people activity across the full employee lifecycle, including workforce planning, onboarding, performance, talent, succession, reward, engagement and employee relations
• Manage complex employee relations matters in line with employment law, company policy and best practice
• Coach and develop leaders to build confident, inclusive and high-performing teams
• Support organisational change, acquisitions, integrations and TUPE processes
• Use people data and insight to identify trends and opportunities for improvement
• Embed People policies, processes and initiatives across the business
• Lead and contribute to People projects improving the team member experience and supporting business objectives
• Provide guidance and support to the wider People Business Partner team
• Provide leadership cover for the Head of People Talent and Operations when required
• Remain adaptable and solution-focused as business priorities evolve

Senior Business Partner

AI Engineer

• Build and deliver software primarily through AI coding agents such as Claude Code, Codex and other emerging technologies
• Work with Product Managers to understand business problems, explore opportunities and prioritise high-value initiatives
• Design and develop bespoke internal applications, automations and tools
• Translate business requirements and ideas into delivery plans, user stories and technical solutions
• Manage multiple projects, drive progress independently and adapt priorities
• Review, validate and refine AI-generated outputs to ensure secure, scalable and production-ready solutions
• Own the full delivery lifecycle from discovery and design through deployment, monitoring and continuous improvement
• Investigate complex business and technical challenges, identify root causes and develop practical solutions
• Create reusable prompts, workflows and development practices for AI-assisted engineering
• Support the wider engineering function in adopting agentic ways of working

Senior AI Developer

Data Engineer

• Move and transform data from business sources into the data warehouse
• Design, build and maintain large-scale data solutions and data pipelines using ELT tools and the technology stack
• Write and maintain high-quality Python and SQL focused on performance, reliability and maintainability
• Develop and optimise data solutions using Snowflake, MySQL and MS SQL Server 2019
• Collaborate with Delivery and Product teams, provide progress updates and ensure timely project delivery
• Work with Senior Developers to improve development tools, processes, technology stack, application performance and stability
• Participate in and support code reviews
• Test data solutions and apply appropriate testing strategies
• Troubleshoot production issues through resolution and identify preventative measures
• Provide out-of-hours support when required in line with organisational SLAs

Account Manager

• Manage around 180 properties across North Wales and surrounding areas
• Ensure each property has accurate, appealing descriptions
• Maintain high-quality, well-staged photography and highlight key selling features
• Create pricing strategies using data, competitor insight and performance trends
• Monitor booking pace to maximise revenue and occupancy
• Act as the trusted point of contact for regional homeowners
• Provide regular updates, visits and performance reviews
• Identify potential issues using guest feedback and reviews
• Handle challenging conversations without escalation
• Support owner events and engagement activities
• Recommend décor updates, upgrades and high-impact features
• Suggest ways to increase property appeal, such as allowing dogs or adding amenities
• Identify and remove barriers to bookings
• Review Property Quality Scores and advise on improvements
• Flag properties that cannot meet required quality standards
• Collaborate with New Business to onboard new owners
• Stay up to date with relevant industry legislation
• Encourage referrals and champion company culture
• Manage time effectively to meet performance expectations
• Prioritise health, safety and welfare
• Track portfolio revenue, bookings, commission, visits, owner contacts, communication quality, NPS, property quality scores, guest feedback and controllable churn

Senior Business Partner

Senior AI Developer

Data Engineer

Homeowner Account Manager