TriMark USA

Account Manager

• Lead the pursuit, expansion, and strategic management of GPO-related business
• Serve as the primary commercial point of contact for GPO relationships
• Drive profitable growth and deepen customer engagement
• Coordinate internal execution and maximize share across TriMark’s ecosystem
• Develop and execute annual growth plans with revenue targets, pipeline development, customer penetration strategies, and account expansion priorities
• Identify and convert new business opportunities and maintain a robust opportunity pipeline
• Build relationships with key decision-makers, procurement leaders, culinary/operations contacts, and sector leaders
• Represent TriMark in customer meetings, business reviews, growth planning discussions, and strategic account conversations
• Lead commercial strategy for new program implementation, customer rollouts, and growth initiatives
• Coordinate divisional sales, Corporate Accounts, project management, and operations teams from pursuit through execution
• Drive cross-functional alignment across sales, account executives, contract sales, category management, supply chain, sourcing, project management, design, operations, pricing, and contract administration
• Shape programs, offerings, value propositions, sales enablement tools, customer messaging, and training
• Expand participation through equipment, supplies, services, chemicals, rentals, private label, and other strategic offerings
• Track pipeline, revenue, margin, win/loss activity, and expansion progress
• Report business performance, opportunities, risks, and required actions to the VP, GPOs and executive leadership
• Maintain account planning and forecasting processes

Director, GPO Partnerships – Channel Sales

Business Development Rep

• Identify, prospect, and develop new multi-unit, high-volume, and strategic foodservice opportunities nationwide
• Build relationships with owners, executives, operators, purchasing leaders, culinary leaders, developers, and other key decision makers
• Understand customer needs and identify opportunities for foodservice equipment, supplies, and related solutions
• Research organizations, emerging chains, multi-unit operators, hospitality groups, healthcare systems, senior living organizations, and other high-volume customers
• Develop targeted account penetration strategies and create new revenue streams
• Identify upcoming openings, remodels, expansions, conversions, acquisitions, and capital projects
• Build and maintain a qualified opportunity pipeline and advance prospects through the sales process
• Leverage foodservice equipment, distribution, manufacturing, and related industry knowledge to develop customer solutions
• Develop relationships with manufacturers, consultants, dealers, distributors, architects, design firms, and industry partners
• Collaborate with sales, operations, strategic partnerships, project management, equipment specialists, and internal teams
• Track prospecting activity and pipeline progress
• Report on expected revenue, customer activity, and market developments
• Meet established business development and revenue objectives
• Report to the Vice President, Strategic Partnerships

Corporate Director – Business Development

General

• Report to the Director, Account Executives
• Provide specialized support to National Accounts Coordinators and Sales Representatives in managing national accounts
• Assist with customer inquiries and requests
• Collaborate with internal and external stakeholders on national account activities
• Generate accurate quotes, review vendor quotes, and assist with negotiating discounts when applicable
• Assist with order entry and ensure timely, accurate processing according to customer requirements and deadlines
• Coordinate logistics for shipments, deliveries, and equipment installations
• Liaise with vendors, carriers, installers, and customers
• Use third-party facility management software to track and manage orders, shipments, and installations
• Assist with resolving customer equipment issues and escalate complex issues as necessary
• Provide prompt and professional customer support
• Maintain and analyze data related to quotes, orders, and installations
• Identify trends, discrepancies, and areas for improvement
• Prepare regular reports and updates for coordinators and management

Director, GPO Partnerships – Channel Sales

Corporate Director – Business Development

National Accounts Specialist