TriNetX

Account Manager

• Develop and execute an account management strategy aligned with TriNetX's commercial goals.
• Drive net revenue retention and expansion across the installed base, including renewal and growth forecasting and upsell, cross-sell, and renewal opportunities.
• Own the renewal calendar and multi-year contract strategy with Finance, Legal, and Sales.
• Ensure account health, client satisfaction, NPS, retention, and engagement across the portfolio.
• Ensure clients realize measurable value from the TriNetX platform and real-world data.
• Build senior-level relationships with strategic clients and serve as escalation point for strategic accounts and critical issues.
• Align Sales and Account Management on strategic account planning and joint go-to-market plans.
• Lead, coach, mentor, and scale a team of Account Managers and supporting roles.
• Partner with Product, Data, Client Delivery, Research Services, and Customer Support on client needs and priorities.
• Deliver retention, renewal, and expansion forecasts and performance and risk reporting to executive leadership.
• Implement standardized account-management processes, tools, and reporting, using data and analytics to optimize strategies.
• Ensure compliance with company policies, contractual obligations, HIPAA, and GDPR requirements.
• Monitor industry trends in real-world data, AI, and regulatory acceptance of real-world evidence.

Explore VP, Commercial Account Management at TriNetX. Review requirements and application details.

VP, Commercial Account Management

Product Marketing

• Lead integrated marketing planning and execution across TriNetX's priority verticals, solutions, audiences, and markets
• Align marketing strategies, investments, and success measures with company growth objectives
• Partner with commercial, market, and Product/Solution leaders to translate go-to-market priorities into coordinated marketing plans and investment recommendations
• Develop and execute integrated, full-funnel marketing programs that generate demand and drive growth
• Collaborate with Marketing functional leaders to coordinate integrated marketing and GTM plans
• Ensure alignment, clear ownership, and effective execution
• Use data and market insights to guide planning, prioritization, program optimization, performance measurement, and investment decisions
• Improve marketing efficiency through technology, automation, and AI
• Manage assigned budgets, agencies, and external partners
• Lead and develop team members
• Report to the Chief Marketing Officer and work closely with the executive leadership team
• Travel domestically and internationally when needed

Explore Senior Director, Integrated Marketing – GTM at TriNetX. Review requirements and application details.

Open roles

VP, Commercial Account Management

Senior Director, Integrated Marketing – GTM