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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and configuring multi-agent networks using CX Agent Studio and programming with Python or TypeScript. Proficient in integrating conversational AI solutions with various databases and telephony systems while ensuring adherence to prompt engineering safety protocols.
Highest-signal resume keywords
Python ProgrammingTypeScript DevelopmentConversational AI SolutionsCX Agent StudioGit-Based Workflows
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Build and configure modular, hierarchical multi-agent networks using CX Agent Studio and programmatic Code Agents
- Program backend logic, data transformation scripts, and custom Python or TypeScript tool callbacks
- Run code-first developer workflows using uv environments and the cxas CLI for static linting and semantic instruction validation
- Author and maintain structured agent instructions with custom tool hooks and sub-agent routing
- Integrate Code Agents with databases, product catalogs, CRMs, and CCaaS networks such as Genesys and Avaya via MCP or secure OpenAPI webhooks
- Automate golden-scenario tests and simulation evaluations for multi-turn agent trajectories and conversational regression prevention
Requirements
What you’ll need- Bachelor’s degree in computer science, engineering field, or equivalent practical experience
- 3+ years of experience building conversational AI solutions, virtual agents, or programmatic AI workflows
- Strong proficiency in Python or TypeScript/Node.js, with hands-on experience handling complex JSON payloads, RESTful APIs, and cloud-hosted webhooks
- Experience utilizing Git-based developer workflows and command-line interfaces (CLIs) for software versioning and deployment
- Hands-on experience building with Google’s GECX Code Agent tooling (e.g., cxas-scrapi workspace/SDK, Python-based agent foundries)
- Good technical understanding of Dialogflow CX, CX Agent Studio, or similar advanced, stateful conversational frameworks
- Experience deploying streaming, low-latency audio-to-audio (A2A) voice agents and integrating with telephony (SIP/RTP) or CCaaS partner environments
- Solid grasp of prompt engineering safety protocols, blocklists, and programmatic fallback behaviors (e.g., before_model_callback or after_tool_callback hooks)
- Experience with BigQuery or Google Cloud Logging to programmatically extract conversation traces, search text transcripts, and build data-driven performance metrics
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Programmatic AI WorkflowsData Transformation ScriptsJSON Payload HandlingRESTful APIsCloud-Hosted WebhooksPrompt Engineering Safety ProtocolsBigQueryGoogle Cloud LoggingAudio-to-Audio Voice AgentsTelephony Integration
Tools & Technologies
CX Agent StudioGECX Code Agent ToolingCxas CLIDialogflow CXMCPOpenAPI Webhooks
Industry Keywords
Conversational Regression PreventionMulti-Turn Agent TrajectoriesSIP/RTPCCaaS NetworksSimulation Evaluations