Twin Cities Spine Center

General

• Welcome and register patients and visitors in a respectful and helpful manner
• Gather and accurately enter demographic and insurance information into NextGen billing system
• Verify patient insurance eligibility
• Collect co-pays and patient payments
• Enroll and educate patients on TC Spine’s patient portal
• Schedule follow-up appointments as requested by providers
• Coordinate interpreter services for patients as needed
• Work closely and cooperatively with clinic staff to facilitate a positive patient experience
• Contact patients by phone for demographic and/or insurance information
• Travel to remote sites based on business needs
• Assist patients and visitors with questions as needed

Patient Registration Specialist

• Welcome and register patients and visitors in a respectful and helpful manner
• Gather and accurately enter demographic and insurance information into the NextGen billing system
• Verify patient insurance eligibility using Healthia and other online sources
• Collect co-pays and patient payments
• Enroll and educate patients on TC Spine’s patient portal
• Schedule follow-up appointments as requested by providers
• Coordinate interpreter services for patients as needed
• Work closely and cooperatively with clinic staff to facilitate a positive patient experience and smooth clinic flow
• Contact patients by phone for demographic and/or insurance information
• Travel to remote sites based on business needs
• Assist patients and visitors with questions as needed
• Ensure patients’ questions have been answered before leaving the clinic

Patient Registration Specialist

Patient Registration Specialist, Part Time