Customer Service jobs in United States

Explore 1 matching jobs.

Uline

Customer Service Representative, Bilingual

Uline

Posted: 10/21/2026
F&G

New Business Customer Contact Service Representative

F&G

Posted: 10/20/2026
Uline

Customer Service Representative, Bilingual

Uline
Posted 10/21/2026full-timeAllentown • Pennsylvania • United StatesMid-LevelSenior💰 $26 - $30 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities by effectively processing orders, addressing inquiries, and providing tailored product recommendations. Proficient in both English and Spanish, facilitating clear communication and relationship-building with diverse customers.

Highest-signal resume keywords
Customer Service ExperienceFluent In English And SpanishProblem-Solving SkillsCommunication SkillsAccount Management

About the role

Key responsibilities & impact
  • Process customer orders
  • Make product recommendations
  • Handle account inquiries using world-class technology
  • Answer product, pricing and shipping questions
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

Requirements

What you’ll need
  • High school diploma or equivalent
  • Bachelor's degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus
  • Fluent in English and Spanish, verbal and written
  • Must complete a pre-employment hair follicle drug screening
  • On-site position

Benefits

Comp & perks
  • Complete health insurance coverage
  • 401(k) with 6% employer match starting day one
  • Multiple bonus programs
  • Paid holidays
  • Generous paid time off
  • Tuition Assistance Program covering professional continuing education
  • Best-in-class, clean, modern facilities
  • First-class fitness center
  • Three miles of maintained walking trails
  • Hands-on training and ongoing support
  • Pre-employment hair follicle drug screening

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Listening SkillsRelationship Building
Tools & Technologies
Online Ordering SystemsCustomer Relationship Management Software
Certifications & Qualifications
High School DiplomaBachelor's Degree Preferred
Industry Keywords
Customer OrdersProduct RecommendationsAccount InquiriesShipping QuestionsUline Solutions