United Way Miami

Program Officer

• Contribute to the development and execution of a results-based, goal-driven roadmap to achieve positive educational outcomes in Miami-Dade County
• Conduct research and community engagement to develop briefs
• Identify public policy issues and perform policy analysis
• Support implementation of priority tactics and management of investment processes and grant monitoring activities
• Monitor assigned Impact Area agencies through site visits, progress and data reviews, reporting, promotional materials, and technical assistance
• Staff assigned Impact Council volunteers and serve as a resource focused on services and target populations
• Maintain relationships with public and private social service organizations
• Attend community, organizational, and committee meetings and represent United Way at community meetings and events
• Provide support staffing for United Way initiatives
• Plan, implement, evaluate, and follow up on special events and activities related to strategic planning and work plans
• Explore and secure partnerships with community organizations
• Oversee development, implementation, and expansion of EDEN Place and Future Bound Miami
• Gather data, meet with staff/consortium, and review outcomes data
• Stay current on local, state, and national education and youth trends
• Manage assigned United Way agency campaigns and other matrix assignments as needed

Program Officer – Education

Revenue Operations

• Process daily ACH, lockbox, check, and cash deposits from operating bank accounts
• Ensure accurate coding and timely data entry
• Manage check deposit workflows, including scanning and documentation retention
• Transmit payment files through online banking platforms while adhering to internal controls
• Record and reconcile cash transactions
• Process credit card transactions from corporate partners for fundraising and special events
• Maintain and process donor pledge data using integrated connector systems
• Execute financial adjustments and updates within Andar
• Generate and verify monthly billing statements
• Manage sponsor-related pledges, documentation tracking, and relationship setup for invoicing
• Support reconciliation of audited pledge data against Development team reporting
• Assist with donor collections outreach
• Support Donor Advised Fund processing
• Communicate with internal organizational levels and outside groups seeking meeting location reservations

Program Officer – Education

Coordinador, Revenue Operations