UpGuard

Account Executive

• Manage the full sales cycle from lead generation to close
• Generate qualified net-new sales opportunities through cold outreach
• Perform product demonstrations via video conference
• Communicate and sell UpGuard’s value proposition to prospects
• Maintain accurate and detailed notes on every pipeline deal
• Collaborate with Sales Development Representatives, Customer Success Managers, Operations, other Account Executives, and cross-departmental teams
• Share knowledge and insights across the sales organization
• Help shape the future of businesses by enabling secure technology connections with customers, employees, and suppliers

Explore Account Executive at UpGuard. Review requirements and application details.

Customer Success Manager

• Onboard and manage UpGuard customers to ensure they understand how to use UpGuard effectively to meet their goals
• Provide success plans, customer-specific training sessions, and regular check-in calls
• Engage customers early and frequently to drive product engagement
• Understand customers’ risk management frameworks and translate requirements into tailored UpGuard solutions
• Monitor customer health and provide proactive education when customers are not achieving expected value
• Advocate for customers and provide updates to Product, Sales, and Marketing on customer perspectives, risks, strategic insights, issue resolution, expansion, and cross-sell opportunities
• Analyze customer pain points and work with customers to mitigate them using UpGuard technology
• Solicit feedback from customers and colleagues to help improve UpGuard
• Report to the Lead CSM and work with customers around the world from initial contact through successful deployment

Explore Customer Success Manager at UpGuard. Review requirements and application details.

Open roles

Account Executive

Customer Success Manager