Verista, Inc.

Compliance

• Own and define one of Verista’s core compliance service lines
• Develop and expand the service line with new customers and penetrate existing customer accounts
• Serve as a subject matter expert and lead pharmaceutical/biotech project delivery and management
• Define service offerings and ensure adequate Delivery Director SME coverage
• Own and align the go-to-market strategy with Client Services, Delivery, Sales, Marketing and ELT
• Define and manage annual service-line P&L, revenue growth targets, margin and EBITDA
• Co-own strategic account management planning and execute expansion plans
• Directly manage 6–8+ Delivery Directors and support service-line growth and execution
• Execute technical project work as a subject matter expert, project leader and/or project/program manager
• Manage day-to-day activities of project staff to meet customer, sales and delivery goals
• Maintain utilization targets through billable client work
• Develop solutioning and delivery methodologies, including scalable managed-service offerings
• Ensure projects and processes conform to organizational and customer policies and objectives
• Support lead generation, contract scoping and estimation, sales processes and relationship development
• Support growth and strategic planning across existing and new customers
• Provide input on marketing, website and growth strategies
• Complete performance management plans and bi-annual reviews for direct reports
• Review merit increase and bonus recommendations
• Work with HR and leadership on career development and succession planning
• Identify training gaps and coordinate solutions with HR and Training
• Provide cross-functional direction to employees, OEMs, contractors and clients to meet project goals and deadlines

Explore Head of Compliance Services at Verista, Inc.. Review requirements and application details.

Head of Compliance Services

Head of Department

• Own and develop a core service line within Verista
• Expand the service line at new customers and penetrate existing customers
• Deliver and manage subject matter expert projects in the pharmaceutical and biotech space
• Define service line offerings and ensure Delivery Director SME coverage
• Own and align the service line go-to-market strategy with Client Services, Delivery, Sales, Marketing, and ELT
• Define and manage annual service-line P&L, revenue growth targets, margin, and EBITDA
• Co-own strategic account management planning and execute service expansion in designated accounts
• Directly manage Delivery Directors to support service-line growth and execution
• Lead technical project work, often as project or program manager
• Manage day-to-day project activities to meet customer and company goals
• Maintain utilization on billable client work
• Own solutioning and delivery methodologies, including scalable managed-service offerings
• Ensure projects and processes comply with organizational and customer policies and objectives
• Support lead generation, contract scope and estimation, sales processes, and relationship development
• Support growth and strategic planning for expansion across existing and new customers
• Provide input on marketing, website, and growth strategies
• Supervise approximately 6–8+ direct-report Delivery Directors
• Complete and review performance-management plans and provide bi-annual employee reviews
• Recommend merit increases and bonuses based on performance
• Support career development, succession planning, training-gap identification, and resolution
• Provide cross-functional direction to employees, OEMs, contractors, and clients to meet project goals and deadlines

Explore Head of Digital and IT Services at Verista, Inc.. Review requirements and application details.