Technical Project Coordinator I
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Verve CloudCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, particularly in VoIP and networking projects, while effectively communicating with clients and coordinating with technical teams. Proficient in managing schedules, budgets, and project documentation to ensure successful project delivery.
Highest-signal resume keywords
Project CoordinationVoIP ImplementationMicrosoft Office ProficiencyCompTIA A+ CertificationCritical Thinking
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Manage assigned projects, including new orders and MACDs, with supervision
- Assess and address risk, manage schedules, run change control and monitor cost
- Serve as primary point of contact for clients, Technical Project Coordinators and other staff
- Communicate proactively and professionally and report on projects
- Implement VoIP, co-location and circuit projects
- Manage order schedules, scope and budgets
- Request, order, configure, provision, modify, set up, cancel or disconnect circuits, fax accounts, phones, phone numbers, voice service and network equipment
- Track project status in team spreadsheets, HOMIR and/or project portfolio management software
- Provide consultative guidance on clients' voice and internet needs, including requirements analysis for Sales
- Work with Service Delivery teammates to configure and prepare network hardware for installation
- Build expertise through internal training and documentation
- Improve customer-expectation management and deliverable verification
- Maintain internal technical and process documentation
- Take on special assignments under general supervision
Requirements
What you’ll need- High school diploma or GED required; bachelor's degree or equivalent preferred
- At least one year of related experience
- Background in project coordination preferred; a year managing small to medium projects is a plus
- Background in tech, networking, IT or VoIP is a plus, along with a desire to learn VoIP
- Intermediate skills with Microsoft Office (Outlook, Word, Excel and PowerPoint)
- Preferred certifications: CompTIA A+, CompTIA Network+, ICND1, ICND2 or CCNA
- Ability to analyze and prioritize multiple projects and use critical thinking to make good decisions
- Ability to resolve technical issues using experience and specialized knowledge
- Clear written and spoken communication
- System for staying organized and keeping projects on track
- Comfort with basic math behind billing, projects and time management
- Integrity and respectful treatment of others
- Valid state driver's license and proof of vehicle insurance
- Personal vehicle availability for client locations when needed
Benefits
Comp & perks- Great Place to Work Certification and positive workplace culture
- Predominantly remote work
- Mileage reimbursed per Verve's corporate policy
- Internal training and documentation
- Opportunities to build expertise in Verve technology solutions, project management and best practices
- Bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRisk AssessmentChange ControlRequirements AnalysisTechnical Issue ResolutionNetwork ConfigurationBudget ManagementSchedulingDocumentation MaintenanceBasic Math Skills
Soft Skills
Clear CommunicationOrganizational SkillsIntegrityCustomer Expectation ManagementProfessionalism
Tools & Technologies
HOMIRProject Portfolio Management SoftwareNetwork EquipmentVoIP SystemsCircuit Provisioning
Certifications & Qualifications
CompTIA A+CompTIA Network+ICND1ICND2CCNA
Industry Keywords
VoIPNetworkingITProject ManagementTechnical Coordination