Vouched

Performance Marketing

• Set up, manage, and optimize performance marketing campaigns across Google Ads, LinkedIn, YouTube, X, and Reddit
• Build landing pages, forms, and digital campaign assets independently
• Report campaign performance with accurate tracking, attribution, and trusted metrics
• Translate company messaging into paid campaigns tailored to core customer segments
• Use HubSpot or an equivalent platform to build landing pages, campaign templates, and performance dashboards
• Test creative, keywords, bidding strategies, and landing page variants
• Manage the performance marketing budget against CAC, ROAS, and lead-conversion targets
• Present regular performance updates to marketing and executive leadership

Performance Marketing Manager

Digital Marketing

• Execute marketing campaigns across email, social media, and events, from planning through to launch
• Own optimization, testing, measurement, and reporting for each channel, using results to sharpen future campaigns
• Build and manage email and lifecycle campaigns, including nurture sequences and product announcements
• Support event marketing logistics and promotion, from webinars to in-person or virtual conferences
• Maintain the marketing calendar and keep campaigns on track across multiple channels
• Use HubSpot or a similar platform to build campaigns, automate workflows, and track performance
• Identify needed work and execute with minimal oversight
• Collaborate with content, design, and performance marketing to align messaging and campaigns

Digital Marketing Manager

Customer Success Manager

• Help coordinate and track the onboarding process for new IDV and KYA customers
• Monitor account activity and flag early signs of friction, disengagement, or missed milestones
• Assist in building and maintaining customer health trackers and status dashboards
• Ensure timely follow-up on open customer requests, outstanding action items, and post-meeting notes
• Draft customer-facing communications: check-in emails, meeting recaps, onboarding summaries
• Maintain clean, accurate records across the CRM for assigned accounts
• Help develop and iterate on onboarding guides, FAQs, and help documentation
• Support the creation of customer-facing resources that reduce time-to-value
• Identify documentation gaps based on recurring customer questions or patterns
• Act as a connective link between CS, Product, and Engineering when customer issues require routing
• Organize and track open items from cross-functional meetings and customer syncs
• Help maintain a clear voice-of-customer feedback loop to inform product priorities
• Actively apply AI tools to automate routine tasks, draft communications, and surface insights
• Propose and test lightweight automations to improve CS team efficiency
• Stay current on AI tooling and bring ideas for adoption back to the team

Performance Marketing Manager

Digital Marketing Manager

Customer Success Intern