WAE | Sistema de Gestão Educacional

Account Manager

• Serve as the point of contact between the company and its business partners, maintaining relationships and following up on requests
• Assist with managing and monitoring existing partnerships
• Support the prospecting and identification of potential new partners for WAE
• Conduct research and compile information on companies, institutions, and organizations that could join or expand the company’s partner ecosystem
• Organize partnership and opportunity information, contacts, histories, and statuses
• Support the preparation of presentations, materials, and documents related to partnerships
• Support relationship-building initiatives with organizations and representative entities in the education sector, including unions and other institutions

Partnerships Intern

Customer Success Manager

• Support the post-sales team with customer service and follow-up
• Collect customer feedback and identify opportunities to improve the customer experience
• Assist in preparing customer satisfaction and engagement reports and metrics
• Record interactions and requests in the CRM system
• Assist with customer communications via email, WhatsApp, and phone calls

Partnerships Intern

Customer Success Intern