Wawa, Inc.

Manager

• Ensure every customer leaves satisfied by gathering feedback and solving problems
• Execute quality and engaging training for Customer Service Associates to meet Wawa safety, quality, and operational standards
• Support hiring, onboarding, coaching, recognizing, and motivating the team
• Coordinate schedules and daily tasks to keep operations running efficiently
• Monitor store performance, review reports, manage shrink, and identify improvement opportunities
• Monitor trends and collaborate with peers to develop action plans that drive optimal results
• Oversee daily operations, team development, business performance, and profitability

Assistant General Manager

Technician

• Complete repairs and maintenance at assigned stores and identify further recommended actions
• Perform carpentry, minor plumbing, painting, drywall, tiling, light bulb, countertop, cabinet, installation, replacement, and maintenance tasks
• Complete repairs within priority-code timeframes across approximately 10 to 15 primary assigned stores
• Perform fuel pump nozzle and hose replacements when applicable in Florida
• Visit assigned stores on a scheduled basis to keep equipment clean and operational
• Perform monthly beverage-equipment and semiannual HVAC and refrigeration preventive maintenance
• Plan efficient and cost-effective daily routes
• Prepare and coordinate stores for remodels, openings, and project work
• Support Public Relations during opening celebrations
• Maintain asset tagging integrity, including audits, transfers, and setup in new or remodeled stores
• Maintain and promptly report paperwork and electronic communications, including invoicing and payroll documents
• Notify the Lead Technician about unmet company standards from internal or external service providers
• Perform other duties requested by the Lead Technician based on business needs

Assistant General Manager

Maintenance Technician