Wellvana

Account Manager

• Own and execute the full onboarding workflow for an assigned portfolio of physician partners
• Manage data collection, agreements, attestations, system setup, access provisioning, and partner education
• Lead activation readiness, monitor milestones, resolve blockers, and ensure compliant handoffs to Service Activation
• Lead executive-level onboarding engagements, kick-off meetings, partner assessments, SME sessions, training webinars, and orientation events
• Deliver education on Annual Wellness Visits, HCC coding, and ACO foundational program requirements
• Own partner relationships throughout onboarding and drive partner performance, satisfaction, and engagement
• Execute onboarding and offboarding workflows in the AI Platform while maintaining data accuracy and compliance
• Identify process-improvement opportunities and recommend automation and technology-roadmap enhancements
• Develop and maintain onboarding tools, templates, project plans, training materials, and handoff documentation
• Support partner offboarding, including exit timelines, data retrieval, system deprovisioning, and compliance closure
• Coordinate with Growth, Partner Success, Service Activation, Analytics, Compliance, and Technology/Product
• Provide portfolio updates, partner pipeline summaries, and activation-readiness reporting to senior stakeholders
• Analyze partner data and onboarding outcomes to identify trends, risks, and improvement opportunities
• Continuously improve onboarding best practices, SOPs, and partner-facing education materials
• Stay current on ACO updates, value-based care developments, operational changes, and Business Transformation priorities

Senior Manager, Partner Onboarding

Analyst

• Collaborate with business stakeholders to gather requirements and translate them into data enrichments and analytic reporting solutions
• Design, develop, and maintain scalable and efficient analytic solutions
• Execute and maintain medical economics data solutions, ensuring data quality, integrity, and accuracy
• Analyze claims, membership, and quality data to identify cost, utilization, and quality trends across ACO partner populations
• Surface findings that drive partner action
• Work with clinical leadership to identify and size new enterprise clinical initiatives
• Build and maintain reusable analyses including PMPM trends, ED/IP utilization, ACSC/avoidable admissions, and care gaps
• Account for imperfections in underlying data
• Build and deliver internally facing analytic packages and executive reporting
• Translate analytic findings into clear, actionable narratives
• Query and validate data within Snowflake
• Implement quality checks, troubleshoot discrepancies, resolve issues, and document assumptions
• Collect and integrate feedback from clinical, network, and finance teams to improve analytic methodology, reporting, and processes
• Leverage AI tools to facilitate analytic package development and output summaries
• Partner with stakeholders to ensure reporting tables and dashboards support accurate, timely analysis
• Transfer analytic and methodological knowledge to internal teams
• Contribute to methodology guides, definitions, training materials, and SOPs
• Develop clean, reusable, and testable analytical code using existing data team libraries and modules
• Manage multiple tasks, adapt to change, and meet project deadlines

Senior Analyst, Medical Economics

Manager

• Manage end-to-end clinical data integration projects from kickoff through production
• Collaborate with internal teams, provider partners, project administrators, and EHR vendors
• Lead technical implementation of direct-to-partner products and solutions
• Support partner onboarding, data integration, and adoption of provider-engagement and population-health solutions
• Guide provider organizations through CMS program technical deliverables, including MSSP and ACO REACH
• Interpret EHR capabilities and advise partners on interface setup and data-submission best practices
• Document integration steps, communicate status updates, and align clinical, technical, and business stakeholders
• Review incoming data files for structure and content and support partner QA processes
• Troubleshoot interface issues to ensure data fidelity and performance-based contract support
• Track partner interactions through email and calls and maintain project and process documentation
• Identify workflow improvements and refine technical and operational standards
• Develop internal-platform expertise and use front-end and back-end tools, including SQL environments, to resolve complex issues within SLAs
• Collaborate on technical initiatives involving interoperability, system functionality, new EHR vendor integration methods, and new data specifications
• Manage activities and individuals associated with interface projects under the direction of the Director of Interoperability

Senior Manager, Partner Onboarding

Senior Analyst, Medical Economics

Manager, Interoperability