Westfalia Fruit

Sales

• Manage and grow relationships with existing customers and take ownership of overall account performance
• Identify opportunities to expand existing business through increased volume, new programs, and additional product offerings
• Develop new business opportunities aligned with Westfalia Fruit’s commercial strategy and profitability objectives
• Understand customer needs, priorities, and market dynamics to identify opportunities and provide effective solutions
• Manage pricing and commercial negotiations with an understanding of supply, costs, margins, market conditions, and profitability
• Monitor market conditions, customer trends, competitive activity, and supply dynamics
• Collaborate with operations, procurement, logistics, quality, and finance to execute customer commitments
• Take ownership of customer issues and opportunities with clear communication and follow-through
• Maintain accurate sales forecasts, pricing, customer information, and other commercial data
• Represent Westfalia Fruit professionally with customers, industry partners, and at relevant trade events

Sales Representative

Customer Support

• Coordinate customer orders from receipt through delivery, ensuring a smooth Order-to-Delivery process
• Monitor supply chain performance, including OTIF, and support corrective actions where needed
• Manage sales orders
• Act as a key point of contact for customer enquiries and order updates
• Maintain and update master data within the company's EDI platform, Transus
• Contribute to continuous improvement projects across customer service processes
• Collaborate with Production, Logistics, and Sales teams
• Gain hands-on experience across customer order fulfilment and planning

Sales Representative

Junior Customer Service Representative