Whereby

Account Manager

• Grow revenue from Whereby Embedded’s most important customers
• Own a focused portfolio of key accounts and build strategic expansion plans with clear targets
• Map customers’ parent companies, sister brands, regional entities and decision-makers
• Use existing relationships to secure introductions and bring new group companies and regions onto Whereby
• Build relationships across Product, Engineering, Operations, Procurement and executive teams
• Identify opportunities for value-added services, starting with transcription, and drive them to decisions
• Build customer business cases tied to outcomes such as clinician time saved, better documentation and improved patient experience
• Partner with Product and Engineering on pilots and rollouts
• Lead account renewals as opportunities to expand scope, extend terms and strengthen partnerships
• Shape pricing and commercial proposals and lead negotiations through signature
• Monitor account health and usage to identify growth signals and risks
• Bring strategic customer feedback into the product roadmap
• Share market and healthcare-group insights to shape go-to-market strategy
• Maintain accurate account plans, forecasts and CRM activity
• Report to the Chief Commercial Officer
• Collaborate with Sales, Customer Success, Marketing and ProdEng

Explore Strategic Account Manager at Whereby. Review requirements and application details.

Strategic Account Manager

Account Executive

• Identify and engage digital health, telehealth and other relevant platform businesses
• Develop targeted outbound strategies to reach Product, Engineering and commercial decision-makers
• Research prospective customers’ video call infrastructure, business priorities and reasons to consider switching providers
• Generate qualified opportunities through outbound prospecting, networks, partners, industry events and inbound enquiries
• Build account plans and execute multi-stakeholder outreach strategies
• Lead discovery conversations about business challenges, technical requirements, buying processes and timelines
• Deliver tailored demonstrations and consultative discussions about Whereby Embedded
• Coordinate technical evaluations and proof-of-concept projects with customers and internal engineering teams
• Develop business cases and commercial proposals
• Navigate procurement, negotiations and stakeholder alignment to close new business
• Maintain accurate CRM pipeline records and provide reliable forecasts
• Work with Marketing, Product and Engineering to improve positioning and sales of Whereby Embedded
• Share customer insights to inform product priorities and go-to-market initiatives
• Improve outbound messaging, qualification processes and the sales playbook
• Own results and continuously improve based on performance and customer feedback
• Report to the Chief Commercial Officer
• Lead key accounts and help shape UK and wider pipeline strategy

Explore Account Executive at Whereby. Review requirements and application details.

Open roles

Strategic Account Manager

Account Executive