winkler Unternehmensgruppe

System Administrator

• Plan, install, and administer client/server infrastructure
• Administer Windows servers, Active Directory, and file services
• Ensure stable and secure IT operations through maintenance, updates, patches, and documentation
• Monitor systems and services for proactive error detection and performance optimization
• Troubleshoot and analyze issues in the server/infrastructure environment
• Contribute to IT projects in the server/infrastructure area

IT Systems Administrator – Focus on Servers and Infrastructure

IT Support

• Provide first- and second-level support
• Receive, analyze, prioritize, and classify incoming hardware and software incidents
• Resolve issues at first contact through remote support and provide day-to-day assistance to users
• Procure, install, configure, and manage end-user devices and peripherals
• Manage iOS devices using an MDM solution
• Manage handheld scanners
• Manage user accounts in Active Directory and SAP
• Maintain and document the knowledge base
• Operate and monitor the infrastructure, including data backup

IT Systems Administrator – Focus on Servers and Infrastructure

IT Support Specialist