WON.ai

Artificial Intelligence

• Run long-term client programs across Experience Intelligence and Operational Intelligence areas
• Lead discovery across customer experience, marketing operations, forecasting, and inventory
• Benchmark client business performance and identify opportunities
• Build the business case for scoped work, including expected impact, delivery cost, and measurement
• Write precise specifications for engineers and analysts
• Direct delivery across concurrent projects
• Drive adoption after systems launch
• Serve as the primary point of contact for accounts
• Run accounts independently and involve the AI Practices Lead for notable conversations or key decisions
• Develop client relationships, identify expansion opportunities, and remain accountable for business outcomes

AI Strategist

• Run long-term client programs across Experience Intelligence and Operational Intelligence rather than point solutions
• Lead discovery across customer experience, marketing operations, forecasting, and inventory areas
• Benchmark business performance and identify opportunities before clients formally request them
• Build business cases covering expected business impact, delivery cost, and measurement approach
• Write precise specifications for specialist engineers and analysts
• Direct delivery across concurrent projects
• Drive adoption after systems launch
• Serve as primary point of contact for accounts and run them independently
• Lead executive client conversations and maintain client relationships
• Identify expansion opportunities and move engagements into additional business areas
• Own the relationship, discovery, business case, delivery direction, and resulting business outcome