Wonderful

Chief of Staff

• Work directly with the General Manager, Germany & Austria, to shape priorities and drive commercial performance
• Turn strategy into actionable plans and drive delivery against clear goals for Germany and Austria
• Partner with the GTM team and Global Revenue Operations to assess pipeline, forecasting and revenue performance
• Identify commercial opportunities, risks and actions
• Lead analysis on pricing, margins, market opportunities and commercial priorities
• Develop clear recommendations and business cases
• Own cross-functional strategic projects from problem definition and stakeholder alignment through implementation and results measurement
• Support strategic customer opportunities, partnerships and market-growth initiatives
• Partner with Finance, Legal, Marketing, Product, Delivery and Operations to secure support and resolve dependencies
• Strengthen business planning and reviews by providing leadership with visibility into performance, priorities and required decisions
• Structure ambiguous situations, exercise judgement and drive complex issues through to resolution

Strategist

• Embed deeply with customers to understand their processes and systems and identify important problems to solve
• Lead discovery with enterprise customers to understand workflows, constraints, and success criteria
• Define scope, success metrics, and integration plans for pilots and rollouts
• Translate customer needs into clear deployment plans for engineering teams
• Coordinate deployments across Product, Engineering, and customer stakeholders
• Track progress, manage risks, and remove blockers throughout deployments
• Support production launches and ensure solutions are adopted and working as intended
• Monitor deployed agents and drive follow-up improvements based on real usage
• Identify additional use cases and expansion opportunities with customers
• Spend time onsite with customers to work through constraints, answer difficult questions, and ensure solutions deliver value

Chief of Staff

Deployment Strategist