YOOBIC

Solutions Engineer

• Own the technical and strategic narrative for complex enterprise opportunities
• Partner with Account Executives and Account Managers from discovery through close
• Lead discovery, solution design, validation and executive alignment for enterprise deals
• Create persuasive business cases connecting YOOBIC capabilities to operational and commercial outcomes
• Explain YOOBIC’s operational data, benchmarking and AI to establish customer trust
• Translate LLM behaviour, security architecture and API integrations for technical and non-technical audiences
• Own RFI and RFP responses
• Lead security conversations with customer IT, legal and procurement teams
• Partner with Product, AI, Engineering and Professional Services to inform the roadmap
• Build reusable demonstrations, value frameworks and enablement materials
• Contribute to enablement and strengthen Solutions Consulting best practices

Senior Solutions Consultant

Account Manager

• Lead the Account Management function across the UK and US
• Develop a high-performing Account Management team
• Own the Account Management strategy across retention, renewals and expansion
• Lead, coach and challenge Account Managers
• Strengthen renewal discipline and improve customer retention
• Identify whitespace, upsell and cross-sell opportunities
• Develop strategic account plans linking customer objectives, product adoption, renewal strategy and long-term growth
• Support complex renewals, pricing discussions, deal structures and executive-level negotiations
• Improve forecasting, pipeline management and performance reporting
• Partner with Sales, Customer Success, Finance and other teams
• Work with enterprise customers to expand their use of YOOBIC’s AI-powered frontline platform

Senior Solutions Consultant

Head of Account Management