Field Engineer

• Program, configure and troubleshoot ZTR locomotive operation, products, and solutions
• Provide customer service and support through field and telephone support
• Travel to customer sites for commissioning and installation of ZTR equipment
• Provide on-site technical training and presentations to customers
• Perform sales support and assigned project management tasks
• Report directly to the Technical Service Manager in London, Ontario, Canada

Junior Field Service Engineer – Electrical

• Program, configure and troubleshoot ZTR locomotive operation, products, and solutions
• Provide customer service and technical support through field and telephone support
• Travel to customer sites for commissioning and installation of ZTR equipment
• Provide on-site technical training and presentations to customers
• Perform sales support and assigned project management tasks
• Report directly to the Technical Service Manager in London, Ontario, Canada

• Support major U.S. customers as ZTR’s on-site technical representative
• Configure and support ZTR control systems using advanced PLC knowledge
• Perform on-site commissioning and investigative troubleshooting of ZTR equipment
• Provide technical training to customers on-site
• Collaborate with and support the sales team as required
• Participate in project coordination and project management activities as needed
• Travel domestically and internationally approximately 15%–30%
• Provide after-hours on-call support for local emergency troubleshooting
• Work closely with customers and internal stakeholders
• Report directly to the Technical Service Manager in London, Ontario, Canada

Field Service Engineer

• Configure and support ZTR control systems using advanced PLC knowledge
• Perform on-site commissioning and investigative troubleshooting of ZTR equipment
• Provide technical training to customers on-site
• Collaborate with and support the sales team as required
• Participate in project coordination and project management activities as needed
• Travel domestically and internationally approximately 15%–30%
• Provide after-hours on-call support for local emergency troubleshooting
• Serve as ZTR’s on-site technical representative
• Work closely with customers and internal stakeholders
• Report directly to the Technical Service Manager in London, Ontario, Canada