Zuora

General

• Own the strategic roadmap for the Zuora website and prioritize work by business impact and pipeline contribution
• Serve as the single point of contact for company-wide web needs
• Run intake, prioritization and launch processes
• Resolve roadmap-level competing priorities and communicate trade-offs
• Translate business goals into briefs and execution plans for Design and Development
• Manage concurrent campaign page, redesign, migration and template-build projects
• Define and monitor KPIs including conversion rate, engagement, form completion and pipeline contribution
• Identify user-journey friction and optimization opportunities
• Run A/B testing and optimization using behavioral data and session analysis
• Improve page speed, accessibility and form experience
• Direct personalization using behavioral and account-level data
• Define audiences, rules, content variants and success metrics
• Own technical SEO implementation, including crawlability, indexing, site architecture, internal linking, structured data, redirects, Core Web Vitals and international setup
• Partner with SEO & AEO leadership on search and AI answer-engine visibility
• Ensure accurate tracking, tagging and metrics across GA4, Amplitude and Looker Studio
• Build and maintain website performance dashboards and provide recommendations
• Identify and drive fixes for unreliable data
• Guide WordPress development priorities, technical approach, templates, reusable components and governance
• Keep the platform scalable, performant and usable by non-technical teams
• Set direction for multi-language support, international SEO and region-specific experiences
• Ensure security, privacy, consent and compliance standards
• Partner with Brand and Design on Zuora’s positioning and visual identity
• Collaborate across Campaigns, Design, Development, Analytics, Product Marketing and Sales

Explore Senior Web Strategy, Experience Specialist at Zuora. Review requirements and application details.

Senior Web Strategy, Experience Specialist

Solutions Engineer

• Partner with Account Executives on enterprise sales cycles, including discovery, solution design, demos, and technical wins
• Scope quote-to-cash solutions across billing, CPQ, and revenue, including subscription and usage-based pricing
• Build tailored demos and proofs of concept aligned to customer requirements
• Present to technical and business stakeholders, including senior leadership
• Support technical health on assigned accounts and surface expansion opportunities
• Collaborate with Product, Services, Support, and partners
• Contribute to RFPs and customer events as needed
• Travel within the territory when required
• Support customers from pre-sales through post-sale technical health and adoption
• Surface customer insights that shape roadmap and solution direction
• Help customers scale modern consumption and AI-native business models

Explore Customer Solution Engineer – Quote to Cash at Zuora. Review requirements and application details.

Open roles

Senior Web Strategy, Experience Specialist

Customer Solution Engineer – Quote to Cash