Account Manager

• Own and develop relationships with a portfolio of key international companies operating GBS & Tech centres in Lithuania.
• Become a trusted advisor to local and global leadership teams.
• Understand clients’ global strategies, operating models and business priorities.
• Identify opportunities for expansion and establishment of new functions in Lithuania, including technology, data, AI, cybersecurity, finance, operations, compliance and HR.
• Develop strategic account plans and tailored aftercare strategies.
• Provide consultative support on talent availability, skills development, education partnerships, regulation, immigration, incentives and other growth factors.
• Build relationships with senior global stakeholders responsible for location, investment and organisational development decisions.
• Connect investors with government institutions, universities, industry associations, service providers and ecosystem partners.
• Coordinate solutions to complex business challenges.
• Support the growth and strategic development of existing investors in Lithuania.

Account Manager, GBS & Tech

• Maintain and develop collaborative relationships with existing and newly contracted partners, including tour operators, travel agencies, travel management companies, and online travel agencies, increasing partner performance and engagement.
• Collaborate with sales to identify, assess, and support growth opportunities in the defined territory, contributing expertise on market trends and partner needs.
• Conduct follow-up communications with current and prospective partners to provide system training and enhance platform understanding and utilization.
• Position and promote the client’s brand within the travel trade sector through product presentations and representation at relevant industry networking events.
• Advise on resolving incident-related matters affecting partners, facilitating support and timely communication between involved parties.
• Oversee payment-related processes, including transaction verification and control, and recommend improvements to payment-operation accuracy and integrity.
• Prepare and submit regular comprehensive reports using the client’s CRM and internal systems, providing analysis and insights on partner activities, market developments, and relevant metrics.

Junior Account Manager, Central and Eastern Europe

• Build and maintain strong, trust-based relationships with supply partners at all levels, fostering open communication and collaboration
• Provide ongoing support to ensure smooth collaboration and operational efficiency for new and existing partners
• Collaborate closely with internal teams to ensure that partners' challenges are addressed promptly and solutions are delivered efficiently, based on partner needs and market trends
• Proactively identify and research potential new partners within the ferry industry, and negotiate mutually beneficial partnership agreements
• Analyze partner performance data and share insights to help partners grow their business

Account Manager jobs in Lithuania

Account Manager, GBS & Tech

Junior Account Manager, Central and Eastern Europe

Account Manager – Northern Europe, UK