Administrative Assistant

• Coordinate the end-to-end business guest credential management process, including onboarding, offboarding, renewals, and credential end dates
• Serve as the primary point of contact for business guests, managers, administrators, and internal stakeholders regarding credential-related questions and requests
• Monitor shared inboxes, respond to email inquiries, and ensure requests are triaged, tracked, and resolved in a timely manner
• Maintain accurate business guest records, credential information, status updates, and tracking reports
• Assist business guests with onboarding-related access issues and basic IT support needs, coordinating with appropriate support teams when necessary
• Coordinate device requests, distribution logistics, and device returns while maintaining accurate records
• Communicate updates, outstanding actions, and potential delays to relevant stakeholders
• Support additional credential management activities, administrative requests, and ad hoc operational tasks as business needs evolve

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