Admissions Representative

• Manage inbound patient inquiries by phone, email, web form, and other communication channels
• Provide program information and discuss insurance and finances with patients, families, and referents
• Route inquiries to appropriate departments and hand off interested families to the Specialist
• Collect patient information and enter data into various platforms and systems
• Schedule patient screening appointments and conduct reminder calls
• Provide live support to patients and families requesting contact
• Resolve requests in one contact or manage prolonged and complex issues while maintaining the customer experience
• Overcome initial barriers and encourage interested families and patients to continue the admissions process
• Document calls
• Perform other duties as assigned

Admissions Inquiry Representative – Short Term Assignment

• Recruit qualified applicants for admission to the University in accordance with accreditation requirements, institutional policies, and ethical standards
• Manage time and inquiry resources to generate interest in university programs
• Conduct high-volume prospective phone contacts to secure appointments and facilitate interviews
• Follow up with unresolved interviewees and future class applicants
• Work interdepartmentally with Student Support Services to support successful student matriculation
• Explain educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators
• Manage inquiries to achieve prompt contact and weekly performance goals
• Secure new inquiries through personally developed referrals
• Schedule and conduct interviews and pursue qualified candidates for enrollment
• Determine candidate appropriateness for enrollment based on career-goal compatibility
• Forecast projected new students for admissions leadership
• Conduct monthly follow-up meetings with applicants to ensure successful matriculation
• Assist personnel and departments with data collection and problem-solving
• Participate in recruitment and enrollment activities, including open houses, presentations, training, orientations, career days, community outreach, and employer partnerships
• Perform other duties as assigned

• Recruit qualified applicants for admission to the University in accordance with state and federal accreditation and institutional policies and regulations
• Manage time and inquiry resources to generate interest in programs
• Conduct a high volume of prospective phone contacts to secure appointments and facilitate interview activities
• Conduct follow-up activities with unresolved interviewees and future class applicants
• Work interdepartmentally with Student Support Services to support students and facilitate successful matriculation
• Explain educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators
• Manage inquiries to achieve prompt contact and meet weekly performance goals
• Secure new inquiries through personally developed referrals
• Schedule and conduct interviews, pursue qualified candidates for enrollment, and assess career goal compatibility
• Forecast projected new students for admissions leadership
• Conduct monthly follow-up meetings with applicants to ensure successful matriculation
• Assist personnel and departments with data collection and problem-solving
• Participate in recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, and employer partnerships
• Perform other duties as assigned