Advisor

• Guarantee an extraordinary and memorable luxury customer experience as a Miu Miu Client Advisor
• Discover clients’ needs and expectations and foster meaningful relationships
• Promote the Miu Miu brand philosophy and values to clients
• Achieve individual and team sales targets
• Provide service for in-store and ecommerce channels
• Create a welcoming environment and provide excellent service according to the client journey ceremony
• Exceed individual sales targets and KPI goals
• Maintain excellent knowledge of products and Prada/Miu Miu history, culture, and DNA
• Capture customer data in the company CRM to develop personalized client relationships and future opportunities
• Embrace and promote an omnichannel mindset
• Stay informed about luxury fashion trends and competitors
• Resolve client complaints with line manager and Client Service team when necessary
• Use company digital tools to provide an integrated luxury experience
• Host customer appointments in person or virtually
• Work with Back of House on daily store operations and maintain an organized stock room
• Follow operational, stock, security, cash, inventory, logistics, and reporting procedures
• Collaborate with colleagues to ensure an exceptional customer experience and positive working environment

Explore Client Advisor at Prada. Review requirements and application details.