Analyst

• Understand business needs and transform them into clear, objective requirements, connecting functional and technological perspectives
• Actively contribute to scope definition without relying on fully structured requests
• Investigate needs, ask relevant questions, and identify the underlying business cause or actual need
• Identify gaps, risks, dependencies, and opportunities throughout demand discovery and refinement
• Connect different departments and facilitate discussions among Business, Operations, and Technology
• Consider impacts on processes, operations, and customer experience, maintaining an end-to-end view of the customer journey
• Structure complex problems and translate loosely defined scenarios into clear direction for solution enhancement
• Work with autonomy, collaboration, curiosity, and a solution-oriented mindset

Explore Functional Analyst (Mid-Level) at Vivo (Telefônica Brasil). Review requirements and application details.

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