Analyst

• Process access, license and entitlement requests in the ticketing system within SLA, with the correct approval captured on every request
• Structure and maintain Okta entitlements, including group-based and role-based access, app assignment rules, and cleanup of individual assignments
• Track SaaS application seat counts and utilization, reclaim unused seats, flag over-provisioning, and partner with Operations to keep license counts within budget
• Run periodic access reviews
• Support onboarding of acquired teams through access mapping, entitlement design, and license consolidation
• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to the department
• Meet access-request, license-spend, entitlement-hygiene, access-review, offboarding, and user-satisfaction KPIs
• Perform other applicable or related duties as assigned

IT Analyst, Access Control

• Asistir, registrar y completar llamadas cuando existe necesidad de intervención técnica
• Intervenir llamadas de mayor complejidad
• Apoyar a la coordinación en la reducción de costos de operación
• Apoyar la preparación de informes de gestión
• Vigilar el cumplimiento de indicadores contractuales
• Realizar seguimiento y cierre de llamadas
• Registrar y controlar impresoras y suministros en el sistema de gestión
• Interactuar con usuarios y responder preguntas sobre la prestación de servicios

Analista de Monitoreo

• Execute strategic plans to improve and optimize business processes and capabilities across the organization
• Design architectures for key processes and capabilities aligned with business architecture and long-term vision
• Collaborate with departments and business units to integrate processes and capabilities across the organization
• Use data analytics and modeling to identify trends, patterns, process improvement opportunities, cost reduction opportunities, and revenue enhancement opportunities
• Monitor process and capability performance metrics and KPIs and provide improvement insights
• Apply standard project management and quality improvement methodologies
• Identify risks associated with process changes and capabilities and ensure business continuity and regulatory compliance
• Provide guidance and mentorship to junior team members
• Align processes and capabilities with strategic objectives and changing business needs
• May act as a team or project leader, directing activities and facilitating information validation and team decision-making

Process and Capabilities Analyst

• Analizar, controlar y optimizar la gestión de infraestructura y servicios generales a nivel nacional
• Controlar y dar seguimiento a la gestión de infraestructura y mantenimiento de distintas instalaciones
• Supervisar contratos y coordinar la gestión de proveedores de servicios generales
• Monitorear el cumplimiento de presupuestos, identificando desviaciones y oportunidades de optimización
• Analizar indicadores de gestión y elaborar reportes para apoyar la toma de decisiones
• Asegurar la continuidad operativa de las instalaciones y servicios asociados
• Coordinar requerimientos de mantenimiento preventivo y correctivo
• Proponer e implementar mejoras en procesos, servicios y estándares de infraestructura
• Velar por el cumplimiento de normativas, políticas internas y estándares de seguridad asociados a las instalaciones

Analyst jobs in Chile

IT Analyst, Access Control

Analista de Monitoreo

Process and Capabilities Analyst

Senior Facility Analyst