Associate

• Partner with the Kentucky team in a 24+ month developmental role
• Gain knowledge in technical, clinical, and sales aspects of the business
• Assist sales representatives with surgeon training, hospital robotic development, and overall territory management
• Guide technical in-services for customers, including operating-room staff and surgeons
• Sell the benefits of advanced technology to existing robotic users and contribute to team quotas
• Develop skills in goal setting, territory mapping, and attainment in preparation for a future quota-bearing role
• Manage administrative tasks, including reporting sales and procedures, documenting sales activity outcomes, and submitting expense reports

Clinical Territory Associate

• Support comprehensive coordination of medical services, including intake, screening, and referrals to Aetna Better Health
• Promote and support quality effectiveness of Healthcare Services
• Perform intake of member and provider calls regarding services via telephone, fax, and EDI
• Use Aetna systems to build, research, and enter member information
• Screen requests for appropriate referral to medical services staff
• Approve services that do not require medical review according to the benefit plan
• Perform non-medical research, including eligibility, COB, and benefits verification
• Maintain accurate documentation meeting risk management, regulatory, and accreditation requirements
• Promote internal and external communication with claim administrators, Plan Sponsors, third-party payers, members, families, and healthcare team members
• Protect member confidentiality and follow company confidentiality policies
• Communicate with Aetna Case Managers, Nurses, and Medical Directors when processing member transactions
• Support precertification administration in compliance with laws, regulations, NCQA standards, and company procedures
• Place outbound calls to providers to provide information or obtain clinical information for medical authorization approval
• Use MedCompass, QNXT, ProFAX, and ProPAT systems

Inbound/Outbound Queue Associate

• Stack, feed, and handle wood veneer to support production
• Assist with moving and organizing materials in the assigned area
• Follow work instructions and safety procedures
• Help maintain a clean, organized work area
• Work with the team to keep production moving and meet quality expectations
• Support production of wood veneer used by manufacturers of flooring, doors, hardwood plywood, furniture, and cabinets

Production Associate

Production Associate – 2nd Shift

• Prepare routine letters, labels, and other materials
• Answer a multi-line phone system
• Perform data entry
• Interact with patients and the public
• Make appointments
• Collect and record fees
• Route and direct the public to appropriate information and staff
• Maintain medical records and files
• Enter Patient Encounter Forms (PEF) Outcome or Assessment Information Set (OASIS) information
• Generate and issue WIC vouchers
• Request and review routine reports
• Order inventory and office supplies
• Gather information from patients and insurance
• Use the Environmental Health Management Information System (EHMIS)
• Provide certificates for environmental services
• Generate and issue permits and applications
• Review relevant reports for completeness
• Complete forms with pertinent information for processing

Associate jobs in Kentucky

Clinical Territory Associate

Inbound/Outbound Queue Associate

Production Associate

Production Associate – 2nd Shift

Support Services Associate