Associate

• Support the management and monitoring of clinical trial sites
• Ensure compliance with study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines
• Coordinate monitoring activities at clinical trial sites and resolve site-related issues
• Assist in preparing and reviewing regulatory documents
• Collaborate with cross-functional teams throughout the study lifecycle
• Track site performance metrics, analyze data, and provide reports
• Participate in training initiatives and mentor junior staff

Site Management Associate II

• Facilitate scheduling processes, ensuring efficiency and maintaining high standards of service delivery
• Create and maintain schedules in accordance with client requirements
• Navigate Microsoft TEAMS, Office, and Excel in scheduling processes
• Collaborate with clients and other vendors to fulfill scheduling requests promptly and efficiently
• Handle client scheduling requests with flexibility and responsiveness
• Address scheduling challenges using problem-solving and innovative thinking
• Uphold and enforce quality assurance standards for accurate and reliable schedules
• Identify and escalate scheduling issues to the Delivery Services Manager
• Manage multiple scheduling tasks simultaneously in a fast-paced environment
• Facilitate collaboration within the team and with clients
• Address client inquiries and provide a positive, professional customer experience
• Work independently on assigned tasks while collaborating with team members

Training Services Coordination and Logistics Associate IV

• Monitor bank accounts and clearing GLs to identify transactions requiring posting
• Record bank transactions such as direct debits and refunds accurately in SAP
• Assign postings to the correct vendor accounts and GLs
• Investigate and resolve unmatched or unclear bank transactions
• Support timely clearing of bank open items and reconciliation activities
• Follow up with stakeholders to resolve outstanding items
• Identify and escalate discrepancies, exceptions, and risks
• Collaborate with cross-functional teams on bank-related issues
• Analyze trends and support root cause analysis for recurring issues
• Support process improvements, standardization, and automation initiatives
• Maintain accurate documentation and compliance with policies and controls
• Deliver high-quality service to stakeholders

Associate Specialist, Bank Management, Japanese Speaker

• Support Project Delivery Executives in coordinating project operations, people, timelines, and deliverables
• Plan ahead and help maintain clear priorities, schedules, and next steps
• Assist with project setup, workflows, documentation, trackers, guidelines, and communication channels
• Guide and support the remote Data Annotator community on project tasks
• Respond to annotator questions and clarify project instructions
• Monitor project progress and identify delays, risks, or quality issues
• Perform quality checks to maintain accuracy and consistency
• Coordinate work involving Mandarin and Cantonese language data
• Work with regional varieties of Mandarin used in Singapore, Malaysia, Indonesia, Hong Kong, and Mainland China
• Support work involving Cantonese used in Hong Kong, Malaysia, and Singapore
• Communicate regularly with internal team members to maintain alignment
• Support client communication, project updates, and clarification of client requirements
• Manage project administration and operational tasks accurately and on time
• Take initiative to resolve issues and improve project workflows
• Demonstrate ownership over assigned responsibilities and deliverables
• Remain composed and solution-oriented when handling difficult or unfamiliar challenges

Associate jobs in Malaysia

Site Management Associate II

Training Services Coordination and Logistics Associate IV

Associate Specialist, Bank Management, Japanese Speaker

Project Associate