Banker

• Acquire and deepen the branch customer base through proactive sales and service activities
• Manage the customer experience and identify opportunities to improve customers’ financial wellbeing
• Collaborate with ecosystem partners to grow customers’ share of wallet
• Act as a PNC ambassador to position solutions, drive revenue, and build customer loyalty
• Lead proactive sales conversations through outbound calling, service-to-sales, teller interactions, appointment setting, and lobby engagement
• Deliver a full PNC conversation during client interactions to identify appropriate solutions
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships
• Drive customer loyalty and share of wallet through differentiated customer experiences
• Perform lobby engagement and position financial products to meet customer needs
• Educate customers on options for managing financial transactions using technology, tools, and resources
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems
• Manage risk by adhering to policies and procedures and exercising sound judgment
• Participate in branch daily operations, ensuring efficient and accurate completion

Senior Branch Banker

• Acquire and deepen the branch customer base through proactive sales and service activities
• Identify opportunities to improve customers' financial wellbeing
• Collaborate with ecosystem partners to grow customers' share of wallet
• Position PNC solutions to drive new revenue and customer loyalty
• Drive proactive sales conversations through outbound calling, service to sales, teller interactions, appointment setting, and lobby engagement
• Deliver a full PNC conversation with every client interaction to identify appropriate solutions
• Leverage ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships
• Create customer loyalty and grow customer share of wallet through a differentiated customer experience
• Educate customers on options for managing financial transactions using technology, tools, and resources
• Apply product and procedural knowledge to identify, mitigate, and solve customer problems
• Manage risk through adherence to policies and procedures
• Participate in branch daily operations, ensuring efficient and accurate completion

Senior Personal Banker

• Serve as the primary Small Business Banking partner for assigned branches and relationships
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Typically support two to three branch locations
• Address complex small business client needs and opportunities
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
• Translate financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Identify client priorities and align products and services to growth, efficiency, and risk objectives
• Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
• Develop internal and external relationships with branch partners, centers of influence, clients, and other business line partners
• Coordinate relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value
• Share referral outcomes, successful sales and service practices, and insights on newly established small business relationships
• Maintain strong CRM discipline and responsible banking practices while balancing acquisition, deepening, and service

Small Business Relationship Banker 2

• Serve as the primary Small Business Banking partner for assigned branches and relationships
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Typically support two to three branch locations as a dedicated resource for branch teams
• Address complex small-business client needs and opportunities
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
• Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Identify client priorities and align products and services to growth, efficiency, and risk objectives
• Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
• Develop internal and external relationships with branch partners, centers of influence, clients, and other business-line partners
• Coordinate relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value
• Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships with assigned branches
• Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices
• Support the Mayfield, Wilson-Mills, Woodmere, and Willoughby offices

• Serve as the primary Small Business Banking partner for assigned branches and relationships
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Support typically two to three branch locations as a dedicated resource for branch teams
• Address complex small-business client needs and opportunities
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
• Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Identify client priorities and align products and services to growth, efficiency, and risk objectives
• Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
• Develop internal and external relationships with branch partners, centers of influence, clients, and other business-line partners
• Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
• Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships with assigned branches
• Balance acquisition, deepening, and service while maintaining CRM discipline and responsible banking practices

Small Business Relationship Banker

• Build relationships with customers through face-to-face engagement
• Assess and attend to customers’ banking needs
• Obtain and process customer and account information
• Educate clients on available deposit and loan products and services
• Recommend financial solutions based on customers’ goals and needs
• Originate and close consumer loans
• Open accounts
• Open and/or close the branch

Relationship Banker

• Serve as the primary Small Business Banking partner for assigned branches and relationships
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Support two to three branch locations as a dedicated resource for branch teams
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
• Translate financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Identify client priorities and align products and services to growth, efficiency, and risk objectives
• Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, and cash-flow solutions
• Develop internal and external relationships with branch partners, centers of influence, clients, and other business line partners
• Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
• Share referral outcomes, successful sales and service practices, and insights on newly established small business relationships
• Balance acquisition, deepening, and service while maintaining CRM discipline and responsible banking practices

• Serve as the primary Small Business Banking partner for assigned branches and relationships
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Support two to three branch locations as a dedicated resource for branch teams
• Address complex small-business client needs and opportunities
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
• Translate financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Identify client priorities and align products and services to growth, efficiency, and risk objectives
• Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, and cash-flow solutions
• Develop internal and external relationships with branch partners, centers of influence, clients, and business line partners
• Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
• Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships
• Maintain CRM discipline and responsible banking practices
• Support the Madeira, Milford, and Kenwood offices