Billing Specialist

• Receive finalized invoices delivered by Billing Specialists for electronic processing
• Process invoices through LEDES files on ebilling vendor sites
• Own electronic billing for assigned clients from finalized invoice through successful approval for payment
• Process appeals for short-paid invoices as needed
• Follow up on ebilled invoices to monitor status
• Manage rejected invoices and liaise with Attorneys to resolve them promptly
• Communicate pertinent ebilling changes to appropriate team members, including Billing Attorneys
• Manage and oversee client implementations transitioning from paper to electronic billing
• Manage highly specialized, advanced, or sensitive information
• Build and maintain solid client relationships
• Provide general administrative assistance to assigned managers
• Fulfill information requests and inquiries from field personnel and customers
• Work on special projects and perform additional assigned duties

E-Billing Specialist

• Review client contracts and statements of work to understand billing terms, invoicing requirements, payment schedules, and applicable conditions
• Prepare accurate client invoices based on approved project budgets, hourly rates, and contractual requirements
• Review and verify billing data before invoice submission
• Audit time entries, billing rates, and billable expenses
• Partner with project managers to align invoices with work completed and client agreements
• Reconcile client accounts and resolve discrepancies
• Receive, record, and post client payments in the accounting system
• Monitor outstanding balances and assist with follow-up on past-due invoices
• Maintain accurate billing transaction and client communication records
• Generate reports on invoice status, accounts receivable aging, and project billing metrics
• Reconcile the accounts receivable subledger to the general ledger and investigate variances
• Identify opportunities to improve billing accuracy, efficiency, and process compliance
• Support month-end and year-end close activities and related financial reporting

• Define and own Duck Creek’s billing product strategy and roadmap
• Own invoicing, payment processing, commissions, collections, disbursements, reconciliation, and automation capabilities
• Act as general manager for the product, owning strategy, execution, and financial outcomes
• Translate insurer billing practices, payment preferences, financial controls, and regulatory considerations into product capabilities
• Lead product discovery with customers and internal stakeholders
• Serve as primary product steward for billing and finance personas
• Lead application-level decision-support and AI-enabled capabilities for payment optimization, collections prioritization, anomaly detection, and exception handling
• Partner with data science and analytics teams to integrate explainable models, scores, and insights into billing workflows
• Guide adoption of straight-through processing with transparency, exception handling, and escalation paths
• Ensure billing workflows, financial transactions, and recommendations are auditable, compliant, and governed
• Partner with Engineering and Architecture on scalable, technically sound billing capabilities
• Collaborate with Product Marketing, Sales, Finance, and Professional Services on value articulation, enablement, and product positioning
• Operate as an individual contributor with significant judgment and autonomy

Principal Product Manager – Billing

• Oversee daily billing work queues for claim generation, editing, submission, rebilling, and follow-up
• Monitor billing productivity, claim volumes, and aging reports against service level expectations
• Review and resolve billing edits, claim rejections, and front-end denials
• Ensure accurate claim submission to government, commercial, managed care, and workers’ compensation payers
• Monitor unbilled accounts and charge lag metrics
• Research and resolve complex or escalated billing issues
• Maintain compliance with HIPAA, CMS regulations, payer requirements, state guidelines, and organizational policies
• Conduct quality audits and validate billing accuracy, documentation, claim edits, and compliance
• Prepare productivity, quality, timeliness, and claim acceptance reports for leadership
• Collaborate with coding, patient access, accounts receivable, denials, cash posting, compliance, and other revenue cycle teams
• Support month-end close activities and communicate unresolved issues
• Review and assist with escalated claims involving payer requirements, authorizations, modifiers, and regulatory compliance
• Lead, coach, train, and evaluate billing employees
• Conduct 1:1 meetings, team huddles, and performance discussions
• Monitor team performance and develop corrective action plans
• Assist with onboarding, workflow training, and competency development
• Provide guidance on billing regulations, payer requirements, claim submission, and system workflows
• Support performance improvement, corrective actions, and employee development
• Foster accountability, collaboration, and continuous improvement
• Partner with managers, directors, client delivery leadership, coding, clinical operations, patient access, denials, and AR leadership
• Participate in leadership, operational, and client meetings
• Assist with implementation projects, workflow enhancements, system upgrades, and client transitions

Billing Specialist jobs in California

E-Billing Specialist

Billing Specialist

Principal Product Manager – Billing

Revenue Cycle Managed Services Billing Supervisor