Billing Specialist

• Lead, coach, and develop the billing team
• Manage staffing, performance, training, and professional development
• Foster accountability, collaboration, and exceptional client service
• Oversee billing operations, including preparation, review, submission, and tracking of client invoices
• Manage eBilling and alternative fee arrangements
• Partner with attorneys, practice group leaders, and Finance teams to resolve complex billing matters
• Support client service objectives and drive revenue cycle performance
• Manage aged WIP and realization
• Analyze billing metrics and operational performance
• Identify risks and opportunities and implement process improvements
• Lead system and workflow enhancements
• Promote effective use of technology and reporting tools

Billing Manager

• Act as a main point of contact for the Billing team in Mexico
• Improve systems and processes to streamline operations across North America
• Collaborate with departments to align project goals, provide updates and implement process enhancements
• Analyze billing and operational data to identify trends
• Perform root-cause analysis and provide clear reports and insights
• Track project milestones to support execution and ensure resources align with deadlines
• Organize and maintain key project documentation to ensure programs run smoothly

Billing Analyst – Bilingual

• Complete complex billing cycles and provide insightful analysis on client accounts and balances
• Distribute and process prebills for assigned attorneys according to firm and client billing guidelines
• Ensure accuracy of time entries, billing rates, and matter details
• Prepare, review, and finalize invoices and internal documentation
• Ensure all required invoice backup is accurate and complete
• Distribute invoices, including submission through various eBilling platforms
• Monitor and follow up on invoice submissions
• Maintain comprehensive records and files for assigned billing attorneys, including deductible and SIR amounts
• Communicate with billing parties to resolve billing discrepancies
• Respond promptly and professionally to attorneys, clients, insureds, claim handlers, and supporting departments
• Assist with projects and other assigned duties