Business Analyst

• Elicit and document business requirements using structured techniques
• Prepare and maintain Business Requirements Documents, user stories, process flows, mockups, test scenarios, and process manuals
• Ensure deliverables are consistent, traceable, and aligned with project phase and objectives
• Support User Acceptance Testing and overall delivery activities
• Operate concurrently across 2 to 4 projects, depending on complexity
• Collaborate with Business Analysts and share knowledge and best practices
• Partner with Business and IT stakeholders and constructively challenge assumptions
• Perform As-Is versus To-Be gap analysis and process modeling using BPMN or equivalent
• Ensure activities comply with regulatory requirements and support implementation of the Group Anti-Bribery and Corruption Policy

• Gather, analyze, and document business and functional requirements
• Collaborate with stakeholders to understand processes, challenges, and goals
• Translate business needs into technical specifications and user stories
• Work closely with developers, QA, and project managers throughout delivery
• Support system testing, UAT, and implementation activities
• Create documentation, reports, and presentations for stakeholders

IT Business Analyst

• Lead business requirements gathering and ensure alignment with project goals
• Collaborate with business stakeholders to define and document business processes, KPIs, and requirements
• Analyze current business processes and propose efficiency and effectiveness improvements
• Translate business requirements into detailed technical specifications for IT solutions
• Work closely with technical teams to ensure requirements are translated into successful solutions
• Create and maintain project documentation, including requirements specifications and user stories
• Manage the product backlog
• Participate in iteration and release planning
• Engage in agile ceremonies to support continuous delivery and improvement
• Develop Requirements Management Plans and Traceability Matrices
• Monitor and manage requirements throughout the project lifecycle
• Assist in user acceptance testing and training activities
• Ensure alignment with data governance policies and Azure-based AI project scope
• Ensure activities comply with regulatory requirements and the Group Anti-Bribery and Corruption Policy
• Identify and report potential bribery and corruption risks
• Promote ethical behavior through continuous training and awareness initiatives
• Collaborate with customers in domestic and international public sector IT projects

Senior Business Analyst

• Elicit, analyze, and document business and functional requirements
• Prepare and maintain Business Requirements Documents (BRDs), user stories, process flows, test scenarios, and process manuals
• Translate business needs into clear and structured requirements
• Perform As-Is / To-Be analysis, gap analysis, and process modeling
• Create mockups when required to support functional requirements
• Ensure requirements and deliverables are clear, consistent, and traceable
• Support User Acceptance Testing (UAT) and business scenario execution
• Work across multiple concurrent projects and priorities
• Collaborate closely with Business, IT, development, and testing teams
• Maintain high-quality project and requirements documentation
• Contribute to knowledge sharing and Business Analysis best practices