Business Analyst

• Support the Adaptive Program Management Technologies team as an Entry-Level Digital Solutions Business Analyst for PMIS
• Support projects delivering technology solutions for clients managing capital improvement programs
• Work with internal and external teams to define and document as-is business processes, performance metrics, and program/project control requirements
• Analyze business processes and identify opportunities to improve efficiency, effectiveness, data quality, and decision-making
• Support evaluation and implementation of automation, advanced analytics, and AI-enabled capabilities
• Translate requirements into system configurations, software business process workflows, and reporting metrics
• Design data and systems integration requirements
• Configure and implement business solutions in PMIS and project delivery platforms
• Design, document, and perform testing procedures
• Develop test cases and facilitate User Acceptance Testing
• Develop user guides, job aids, training materials, and other supporting documentation
• Develop and conduct stakeholder training
• Participate in discovery, requirements gathering, design, testing, implementation, training, and rollout activities
• Attend in-person Day 1 onboarding at an AECOM office location

Entry-Level Digital Solutions Business Analyst

• Provide support to the Indian Health Service Software Engineering and Support Services federal contract
• Own and further multiple project priorities
• Interact with internal and external clients to resolve issues and articulate client needs
• Develop and implement innovative processes and process improvements
• Analyze user and stakeholder needs to determine functional and non-functional requirements
• Collect and manage functional, non-functional, and technical requirements
• Create process and data flow diagrams, prototypes, and wireframes
• Manage product backlogs
• Collect and report requirements metrics for assigned applications and client priorities
• Perform analysis, collection, assessment, design, development, modeling, simulation, integration, installation, documentation, and implementation
• Create test scripts and conduct testing
• Write and update project documentation, user manuals, addendums, presentations, and training materials
• Develop advanced technological ideas and guide their development into final products
• Advise customers on advanced technical research studies and applications
• Report to the RESPEC SESS Program Lead

Senior Business Analyst, FED IHS

• Develop and maintain knowledge of current and emerging technologies, including analytics, automation, and AI-enabled solutions
• Collaborate with senior team members and client stakeholders to identify challenges, opportunities, and business needs related to program delivery
• Define and document as-is business processes, critical performance metrics, and program/project requirements
• Develop digital transformation roadmaps and change management strategies aligned with client business objectives
• Evaluate business processes, systems, and technologies supporting program delivery and define improvement requirements
• Use critical thinking, data analytics, and business analysis techniques to recommend process improvements
• Translate requirements into system configurations, software workflows, business rules, data dictionaries, use cases, reports, dashboards, and related artifacts
• Participate in discovery, design, testing, implementation, training, and rollout phases of software implementation
• Support solution design, configuration, and validation with APgMT technical resources
• Develop user guides, training materials, user acceptance test plans, and other supporting documentation
• Deliver digital solutions across PMIS, Asset Management, BIM, GIS, Communications, Finance, and other functional areas

Digital Solutions Business Analyst – PMIS

• Develop and maintain knowledge of current and emerging technologies, including analytics, automation, and AI-enabled solutions
• Collaborate with senior team members and client stakeholders to identify challenges, opportunities, and business needs related to program delivery
• Define and document as-is business processes, critical performance metrics, and program/project requirements
• Develop digital transformation roadmaps and change management strategies aligned with client business objectives
• Evaluate business processes, systems, and technologies supporting program delivery and define improvement requirements
• Use critical thinking, data analytics, and business analysis techniques to examine processes and recommend improvements
• Translate requirements into system configurations, software business process workflows, and reporting metrics
• Produce workflows, business rules, data dictionaries, use cases, reports, dashboards, and related artifacts
• Participate in discovery, design, testing, implementation, training, and rollout phases of software implementation
• Support solution design, configuration, and validation activities with APgMT technical resources
• Develop user guides, training materials, user acceptance test plans, and other supporting documentation
• Deliver transformative digital solutions across PMIS, Asset Management, BIM, GIS, Communications, Finance, and other functional areas for capital improvement program clients

Digital Solutions Business Analyst III

• Report directly to the Digital Solutions Lead
• Translate client and stakeholder needs into clear business requirements and actionable insights
• Partner with digital and engineering teams across the regional and global organisation
• Analyse information, define opportunities, and communicate findings through structured narratives
• Gather requirements for digital products while maintaining alignment with business objectives and user needs
• Translate business needs into functional specifications and user stories
• Collaborate with product managers, designers, and developers throughout the delivery lifecycle
• Analyse current processes and identify opportunities for improvement or automation
• Contribute to solution design by balancing user needs, technical constraints, and business goals
• Lead testing, validation, and user acceptance activities
• Define and refine user requirements for systems in production
• Conduct in-depth analysis of business processes and workflows
• Design and implement innovative digital solutions with cross-functional teams
• Develop and maintain business requirements, functional specifications, and process flow diagrams
• Facilitate workshops and meetings to gather insights, resolve conflicts, and build stakeholder consensus
• Monitor and analyse KPIs to measure solution success and identify continuous improvement opportunities
• Lead business analysis workstreams on complex digital projects
• Manage stakeholder expectations, scope, competing priorities, requirements, dependencies, and decision-making
• Drive alignment on objectives, requirements, and success measures for digital products and change initiatives
• Recommend applications of emerging technologies and industry trends to enhance business operations